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Thread White letters on a white background
Mon, Jul 16 2007 2:59 PMPermanent Link

"Glynn Owen"
Kind of hard to read, don't you think? What color window background did
the people who wrote the help file have?

Glynn

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Mon, Jul 16 2007 3:37 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Glynn,

<< Kind of hard to read, don't you think? What color window background did
the people who wrote the help file have? >>

What are you referring to ?

--
Tim Young
Elevate Software
www.elevatesoft.com

Mon, Jul 16 2007 5:49 PMPermanent Link

"Glynn Owen"
Tim Young [Elevate Software] wrote:

> Glynn,
>
> << Kind of hard to read, don't you think? What color window
> background did the people who wrote the help file have? >>
>
> What are you referring to ?

The headers on your help file are white text. They are barely visible
on the cream background I use. It's a minor irritation, but irritating
nonetheless.

Glynn

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Tue, Jul 17 2007 12:51 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Glynn,

<< The headers on your help file are white text. They are barely visible on
the cream background I use. It's a minor irritation, but irritating
nonetheless. >>

It's hard for us to control for what system colors are being used with the
help.  If you want to change this, just click on the Options menu in the
help, and then make sure the Use System Colors option is unchecked.

--
Tim Young
Elevate Software
www.elevatesoft.com

Tue, Jul 17 2007 7:48 PMPermanent Link

"Glynn Owen"
Tim Young [Elevate Software] wrote:

> Glynn,
>
> << The headers on your help file are white text. They are barely
> visible on the cream background I use. It's a minor irritation, but
> irritating nonetheless. >>
>
> It's hard for us to control for what system colors are being used
> with the help.  If you want to change this, just click on the Options
> menu in the help, and then make sure the Use System Colors option is
> unchecked.

That makes no difference. The only work-around I can see is to change
my system colors so that windows appear with a dark background. That
would screw up every other program that I use. Yours is the only help
system I have ever seen that uses a white font.

Regards,
Glynn

--
Wed, Jul 18 2007 2:28 AMPermanent Link

Chris Erdal
"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote in
news:0525085F-272A-4761-AFB2-895F5ED2050F@news.elevatesoft.com:

Tim,

> It's hard for us to control for what system colors are being used with
> the help.

Can't you specify your text colours with standard system colour names
rather than absolute colours?

That way if they work for you they'll work for any other system setup
(assuming Microsoft have done their homework).

--
Chris
(XP-Pro + Delphi 7 Architect + DBISAM 4.25 build 4 + EDB 1.04 build 3)

Wed, Jul 18 2007 12:51 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Glynn,

<< That makes no difference. >>

Really ?  It works fine here with Windows XP.  When Use System Colors is
unchecked, then the background color that we specified in the help file is
shown instead of the system colors.

<< The only work-around I can see is to change my system colors so that
windows appear with a dark background. That would screw up every other
program that I use. Yours is the only help system I have ever seen that uses
a white font. >>

It doesn't matter what we use for a color - the possibility always exists
that it will conflict with the system color settings.  That is why that
option in WinHelp is there.

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Jul 18 2007 12:58 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Chris,

<< Can't you specify your text colours with standard system colour names
rather than absolute colours? >>

Well, you can elect to not specify any background colors at all, which will
result in the system colors being used.  But we opted to make the background
colors match our manuals in all other formats - PDF, HTML, etc.

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Jul 18 2007 1:05 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Glynn,

Okay, I found out the issue.  If you change the Window background color in
Windows to something other than the default, then it overrides our help file
colors and makes them always use the new color.

Is there any particular reason that you don't just use the default white
Window background color ?  The reason that I ask is that you seem to be
using something very close to white anyways.

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Jul 18 2007 3:55 PMPermanent Link

"Glynn Owen"
Tim Young [Elevate Software] wrote:

> Glynn,
>
> Okay, I found out the issue.  If you change the Window background
> color in Windows to something other than the default, then it
> overrides our help file colors and makes them always use the new
> color.
>
> Is there any particular reason that you don't just use the default
> white Window background color ?  The reason that I ask is that you
> seem to be using something very close to white anyways.

I see what you mean. If I change my "Window text" background to white,
the problem doesn't occur. Odd that yours is the only help file I've
seen that exhibits this behavior.

Thanks for the thought, but I'll keep my setup the way I have it. I'll
just have to live with this oddity, like I live with all the other
oddities of that hodge-podge of features known as Windows.

Regards,
Glynn

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