Login ProductsSalesSupportDownloadsAbout |
Home » Technical Support » DBISAM Technical Support » Support Forums » DBISAM Client/Server » View Thread |
Messages 1 to 5 of 5 total |
Errors and errors in one place we have DBISAM application |
Tue, Mar 25 2008 7:02 AM | Permanent Link |
Durumdara | Hi!
We have a "Sword of Damocles" with our application that working good in 160 place. But in 161. place we get problems continously. We has a DBISAM server in W2k in this place, and we got mysterious errors by the users. 1.) Many times when they refreshed their data records, they the modifications are wasn't visible. 2.) They got interesting applicaton freezes. 3.) One user who only uses the app got 8708 error (record changed or deleted by another user). Then we asked the sysadmin to change server mode to normal windows share mode to check it. Last errors we got from these users is same: error 8708, and lost/not visible record values. We have no idea what we can do... This is a Sword of Damocles, and we haven't got any idea what to do now, but the corp is impatient now. The source of the error is possible any thing: the network, the client machines, the client oss, the client settings... etc. Do you have any idea where can start our "tour" to solve this problem? Thanks for your help: dd |
Tue, Mar 25 2008 9:45 AM | Permanent Link |
Roy Lambert NLH Associates Team Elevate | Durumdara
8708 is not really an error, just a notification that someone else has changed the record. It can be found even on a single user system where there are multiple cursors opened on a table. The only time to "worry" about it is on a single user system with only one user, where each table is only opened once and there are no threads. As to the rest - first some questions 1. Have you modified the DBISAM server at all 2. Do you use pessimistic or opportunistic locking 3. Do you use flushbuffers 4. What av software is in place - is this being used at other sites 5. Are records serialised so you could spot a gap to see if missing records really are Since its working in 160 places I suggest you suspect a) the hardware - especially network hardware, and especially with network freezes b) other peoples software especially av c) the users d) your software If you look through these ng's you'll often find these sort of problems seem to disappear when network hardware is sorted Think about adding MadExcept into the app for this site and set it to trap application freezes Roy Lambert |
Tue, Mar 25 2008 1:48 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Durumdara,
<< We have a "Sword of Damocles" with our application that working good in 160 place. But in 161. place we get problems continously. We has a DBISAM server in W2k in this place, and we got mysterious errors by the users. >> Is there anything strikingly different about this installation, such as the number of users, the OS used for the server, the type of server machine, etc. ? -- Tim Young Elevate Software www.elevatesoft.com |
Mon, Mar 31 2008 4:47 AM | Permanent Link |
Durumdara | Dear Tim, and repliers!
In the last week we visited the corp I said about it. We fully changed the access to shared folders, because the system admin not completed this operation previously. In this period they are not sent any error report. Possible the server (hardware/software) caused the problems. They will buy a better server machine and in the next week we will try it again to working in server mode. Then I will report the results to you! Thanks for your help, and sorry for miswroted informations - the users said about older state errors, and we believed they are said about the actual state. dd |
Mon, Mar 31 2008 4:00 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Durumdara,
<< In the last week we visited the corp I said about it. We fully changed the access to shared folders, because the system admin not completed this operation previously. In this period they are not sent any error report. Possible the server (hardware/software) caused the problems. They will buy a better server machine and in the next week we will try it again to working in server mode. Then I will report the results to you! >> Thanks, that would be great. -- Tim Young Elevate Software www.elevatesoft.com |
This web page was last updated on Thursday, March 28, 2024 at 08:36 AM | Privacy PolicySite Map © 2024 Elevate Software, Inc. All Rights Reserved Questions or comments ? E-mail us at info@elevatesoft.com |