Hi Tim,

Your website is incredably slow !
I've just purchased elevatedb 2.0 (upgrade) but it costs about 30 minutes to
go through al the pages from the site...

also , if I send an email to sales@elevatesoft.com ( just clicked on the
link on one of the pages ) I'll get the followin message:

sales@elevatesoft.com on 09-09-2008 11:03
There was a SMTP communication problem with the recipient's email server.
Please contact your system administrator.
Is there a problem at your site or am I living too far from your server ?


kind regards,

Erik Bellaard

Erik,

> Your website is incredably slow !

Not at all!
Everything looks fine from here (Lisbon, Portugal).
It takes only a few seconds to completely download any page.

--
Fernando Dias
[Team Elevate]

Erik,

<< Is there a problem at your site or am I living too far from your server ?
>>

Check out this thread, it might be the cause:

http://www.elevatesoft.com/newsgrp?action=openmsg&group=6&msg=11220&page=1#msg11220

--
Tim Young
Elevate Software
www.elevatesoft.com

thanks,

it's kaspersky.... ( I was so happy I was not using Norton anymore..... )
i'll use another pc to go to the elevate website


Erik




"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> schreef in bericht
news:054E3813-4524-42BD-8B79-A39C61A2C9A7@news.elevatesoft.com...
> Erik,
>
> << Is there a problem at your site or am I living too far from your server
> ?
> >>
>
> Check out this thread, it might be the cause:
>
> http://www.elevatesoft.com/newsgrp?action=openmsg&group=6&msg=11220&page=1#msg11220
>
> --
> Tim Young
> Elevate Software
> www.elevatesoft.com
>
>

Erik wrote:

> thanks,
>
> it's kaspersky.... ( I was so happy I was not using Norton anymore..... )
> i'll use another pc to go to the elevate website
>
>
> Erik

Just an idle thought .. do Kaspersky know about this behaviour?
Maybe they could do something about it if it can be reproduced for them to investigate?  
<shrug>

Malcolm

Hello Eric and Malcom,

yes, I wrote a mail to German Customer Kaspersky Support some weeks ago.

They wrote it is no bug and suggested me other Kaspersky Anti Virus settings:
Web-Anti-Virus - Adjust - Settings - Use Quick-Scan
(I assume these are the English words, I have got a German user interface).
With these settings, you won't have any problems with the elevatedb website.

I suggest you may want to inform Kaspersky about your experiences, too.
I suppose the German Support didn't test the problem thoroughly enough.

Best wishes
Markus

"Malcolm" <malcolm@spam.will.bounce> wrote:

Erik wrote:

> thanks,
>
> it's kaspersky.... ( I was so happy I was not using Norton anymore..... )
> i'll use another pc to go to the elevate website
>
>
> Erik

Just an idle thought .. do Kaspersky know about this behaviour?
Maybe they could do something about it if it can be reproduced for them to investigate?  
<shrug>

Malcolm

Hi Markus,

YES !

it works !

very kind regards !!

Erik

"MarkusG" <none@none.com> schreef in bericht
news:26DD048F-97F7-4B65-AA7D-87F397516D6F@news.elevatesoft.com...
> Hello Eric and Malcom,
>
> yes, I wrote a mail to German Customer Kaspersky Support some weeks ago.
>
> They wrote it is no bug and suggested me other Kaspersky Anti Virus
> settings:
> Web-Anti-Virus - Adjust - Settings - Use Quick-Scan
> (I assume these are the English words, I have got a German user
> interface).
> With these settings, you won't have any problems with the elevatedb
> website.
>
> I suggest you may want to inform Kaspersky about your experiences, too.
> I suppose the German Support didn't test the problem thoroughly enough.
>
> Best wishes
> Markus
>
> "Malcolm" <malcolm@spam.will.bounce> wrote:
>
> Erik wrote:
>
>> thanks,
>>
>> it's kaspersky.... ( I was so happy I was not using Norton anymore..... )
>> i'll use another pc to go to the elevate website
>>
>>
>> Erik
>
> Just an idle thought .. do Kaspersky know about this behaviour?
> Maybe they could do something about it if it can be reproduced for them to
> investigate?
> <shrug>
>
> Malcolm
>
>