Login ProductsSalesSupportDownloadsAbout |
Home » Technical Support » DBISAM Technical Support » Support Forums » DBISAM General Discussion » View Thread |
Messages 41 to 47 of 47 total |
Paying for Bug Fixes Now? |
Wed, Mar 26 2008 2:08 PM | Permanent Link |
"William Sigmund" | I cannot continue to read this thread and not jump in here. I think I
was one of the early customers for DBISAM (#22 I think) and throughout the past nearly ten years I, like so many others, have found Tim Young's support exceptional: not just the technical help, but the manner in which it is expressed. All of us who are active here or merely lurk (as I do) know this. I just cannot understand why anyone would protest at the new support arrangements. If DBISAM or ElevateDB is being used in a commercial project, then £30-50 (DBISAM) or £50-80 (ElevateDB) *per year* (in UK terms) is nothing compared to the total costs for supporting one commercial application. This is no more than 3 hours of software developer time. If we can give Tim a regular, sustainable income stream, that is good for all of us. William |
Wed, Mar 26 2008 2:40 PM | Permanent Link |
"Jose Eduardo Helminsky" | William
I am 100% with you. Eduardo |
Wed, Mar 26 2008 4:30 PM | Permanent Link |
"Fons Neelen" | Hi Roy,
> I am also a hobbyist in as much as my money making job is recruitment but > I am a software developer as well, as a hobby In that case I am a software developer as well Hmmm, guess not, cause I do not get even a single dollar (euro) from my software Well, maybe that will change someday - allways look on the bright side of life!! > My other hobby is reading sf. Reading ain't my thing. Movies, love them, and my favourite genre is SF. BTW, I earn my money in the world of accounting. And writing software is just a way of relaxing for me... You're not the only "awkward sod" as you put it, I might fall in that category myself also Best regards, Fons |
Wed, Mar 26 2008 4:52 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Fons,
<< BTW, I earn my money in the world of accounting. >> Ahh, accountants - the only people in this world more uptight than programmers. (My Dad was an accountant (cost accountant, to be exact), now retired). -- Tim Young Elevate Software www.elevatesoft.com |
Wed, Mar 26 2008 7:03 PM | Permanent Link |
Tony Bryer | In article <105E4A99-671B-427F-9E78-D78CCED3D221@news.elevatesoft.com>,
Tim Young [Elevate Software] wrote: > Ahh, accountants - the only people in this world more uptight > than programmers. No, you're thinking of actuaries, the people who decided against accountancy because it's too exciting! The joke told against people in my line is: Look in the Yellow Pages: Boring - see Civil Engineers -- Tony Bryer SDA UK 'Software to build on' www.sda.co.uk |
Thu, Mar 27 2008 2:42 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Tony,
<< No, you're thinking of actuaries, the people who decided against accountancy because it's too exciting! >> I've always wondered if they update their own probable year of death constantly. << The joke told against people in my line is: Look in the Yellow Pages: Boring - see Civil Engineers >> Our friends' eyes glaze over every time I try to tell them what I do. I'm thinking I might start telling people that I'm a CIA agent instead. -- Tim Young Elevate Software www.elevatesoft.com |
Fri, Mar 28 2008 3:21 AM | Permanent Link |
"Bobby Gallagher" | Hi All
I have been watching this thread over the last week or so and decided to stay quite when I could see that it was coming to an end and would hopefully be sorted out by private email - I do think that it probably got as hot as it did unintentionally and I hope that Mark and Tim have "kissed and made up". I for one really appreciate the great support from Tim that I have received over the years. What prompted me to send this reply was an email I received from Element5 this morning confirming the following Your "Registry Mechanic - Subscription Renewal" license has been successfully renewed by element 5 using the payment information provided at signup. element 5 processes orders and collects payments on behalf of PC Tools Limited. They then went on to say that my credit card had been debited for $24 - almost 50% of the original purchase price. The only communications I have had with PCTools (Owners of Registry Mechanic) since the original purchase of the latest version 1 year ago is this one This has to take the biscuit for aggressive marketing - needless to say - I will be demanding a refund because I certainly did not authorise this high handed approach. It really make's Tim's approach look like a give away Regards Bobby |
« Previous Page | Page 5 of 5 | |
Jump to Page: 1 2 3 4 5 |
This web page was last updated on Wednesday, April 24, 2024 at 11:07 AM | Privacy PolicySite Map © 2024 Elevate Software, Inc. All Rights Reserved Questions or comments ? E-mail us at info@elevatesoft.com |