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Thread Citrix and DBISAM
Wed, Jan 18 2006 1:15 PMPermanent Link

"Bobby Gallagher"
Hi

I have an application running on Citrix  and get exception errors and random
times when users are using the system.  These errors can not be identified
to a specific task within the program and so cannot be repeated manually

The application and data reside on a Citrix Metaframe and users are located
in a remote office accessing the metaframe over a 256Kilostream line.

Has anyone any experience like this - is it possible that the line speed is
causing a 'data drop' or something like that.?

Any ideas would be appriciated

Regards

Bobby


Wed, Jan 18 2006 3:14 PMPermanent Link

tomu
Just a guess, but what is the PrivateDir set to on the session component? Each
Citrix user may need this set to a unique location.
Wed, Jan 18 2006 4:51 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Bobby,

<< I have an application running on Citrix  and get exception errors and
random times when users are using the system.  These errors can not be
identified to a specific task within the program and so cannot be repeated
manually >>

Are they exclusively DBISAM errors, or are they general errors ?

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Jan 18 2006 7:29 PMPermanent Link

"Scott Martin"
We have several apps running on a Citrix server and there do not seem to be any problems.

We had to make consirations for Registry settings and I would check the PrivateDir
options as mentioned.

Are you using a C/S setup and not related to Citrix?
Do you have the same problem if not in Citrix?

Perhaps you need to check the RemotePing/RemoteTimeout or DB.KeepConnection?

Details on the error messages would be helpful.

Regards,
Scott.

"Bobby Gallagher" <bobgal@computech.ie> wrote in message
news:EAFCC36C-CCAA-4BB3-BCAB-67D0C1D64CBD@news.elevatesoft.com...
> Hi
>
> I have an application running on Citrix  and get exception errors and random times when users are using the system.
> These errors can not be identified to a specific task within the program and so cannot be repeated manually
>
> The application and data reside on a Citrix Metaframe and users are located in a remote office accessing the metaframe
> over a 256Kilostream line.
>
> Has anyone any experience like this - is it possible that the line speed is causing a 'data drop' or something like
> that.?
>
> Any ideas would be appriciated
>
> Regards
>
> Bobby
>
>
>

Thu, Jan 19 2006 6:55 AMPermanent Link

"Bobby Gallagher"
Thanks for the replies everyone

I had left the PrivateDir empty on the basis that with Citrix I assume that
it was like running the app on a single PC - I will try to set this to a
folder that the user has access to.

The errors are not DBISAM errors - but windows exception errors - I will try
to get a sample and post this

The problem does not manifest itself outside Citrix

Regards

Bobby



"Scott Martin" <scottmartin@pdq.net> wrote in message
news:B81F3CF5-CD41-4A8A-A235-423152620141@news.elevatesoft.com...
> We have several apps running on a Citrix server and there do not seem to
> be any problems.
>
> We had to make consirations for Registry settings and I would check the
> PrivateDir
> options as mentioned.
>
> Are you using a C/S setup and not related to Citrix?
> Do you have the same problem if not in Citrix?
>
> Perhaps you need to check the RemotePing/RemoteTimeout or
> DB.KeepConnection?
>
> Details on the error messages would be helpful.
>
> Regards,
> Scott.
>
> "Bobby Gallagher" <bobgal@computech.ie> wrote in message
> news:EAFCC36C-CCAA-4BB3-BCAB-67D0C1D64CBD@news.elevatesoft.com...
>> Hi
>>
>> I have an application running on Citrix  and get exception errors and
>> random times when users are using the system. These errors can not be
>> identified to a specific task within the program and so cannot be
>> repeated manually
>>
>> The application and data reside on a Citrix Metaframe and users are
>> located in a remote office accessing the metaframe over a 256Kilostream
>> line.
>>
>> Has anyone any experience like this - is it possible that the line speed
>> is causing a 'data drop' or something like that.?
>>
>> Any ideas would be appriciated
>>
>> Regards
>>
>> Bobby
>>
>>
>>
>
>

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