Hi!

One of our customers says that, when launching the application, an error
message appears saying that the locale support for a table is not installed
or something.
The error code is "15878".

The problem is that the application worked fine the day before, and he swear
that "he didn't touch anythig", so I don't know which is the cause of the
problem.

He uses Windows 98, and the table Language ID is Spanish.
Don't understand why it worked fine the day before. This is the first time I
see this problem and I don't know what to tell him 8(

Any possible cause? solution? workaround? cheap weapon?

Thanks!

Luis,

<< The problem is that the application worked fine the day before, and he
swear that "he didn't touch anythig", so I don't know which is the cause of
the problem.

He uses Windows 98, and the table Language ID is Spanish. Don't understand
why it worked fine the day before. This is the first time I see this problem
and I don't know what to tell him 8(

Any possible cause? solution? workaround? cheap weapon? >>

Have him check his regional settings and make sure that the language support
for Spanish is installed.  Windows 98 required the western European language
support to be installed as a add-on under English/US versions of the OS.

--
Tim Young
Elevate Software
www.elevatesoft.com

Hi, Tim...

His Windows is Spanish, and the language installed is Spanish too.
Think that the day before, and during a month, the application worked
correctly!

I will ask him to install all the possible language add-ons just to try
something.

Thanks!


"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> escribió en el
mensaje news:CE477E07-10F9-4459-9A17-2CFC278BA4EA@news.elevatesoft.com...
> Luis,
>
> << The problem is that the application worked fine the day before, and he
> swear that "he didn't touch anythig", so I don't know which is the cause
> of the problem.
>
> He uses Windows 98, and the table Language ID is Spanish. Don't understand
> why it worked fine the day before. This is the first time I see this
> problem and I don't know what to tell him 8(
>
> Any possible cause? solution? workaround? cheap weapon? >>
>
> Have him check his regional settings and make sure that the language
> support for Spanish is installed.  Windows 98 required the western
> European language support to be installed as a add-on under English/US
> versions of the OS.
>
> --
> Tim Young
> Elevate Software
> www.elevatesoft.com
>