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Thread Severe problems on Vista: DBISAM files locked, our app is unable to access them
Mon, Dec 3 2007 4:10 PMPermanent Link

Sam Jones
As discussed here:
http://www.elevatesoft.com/scripts/newsgrp.dll?action=openmsg&group=5&msg=59999&page=1

We continue to see recurring, supremely frustrating problems on some Vista machines in the
field. Something in Vista-world is locking one or more of our DBISAM files, causing our
entire application to fail.


Our database is held under %APPDATA% in a directory to effect:

%APPDATA%\Cool Software Inc\Our Product\Database.v5\


We have tried everything we can think of:

1) completely uninstalled anti virus software
2) uninstalled anti spyware software


We are at our wits' end and need help.

Suggestions?

Thank you!!
Mon, Dec 3 2007 7:36 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Sam,

<< Suggestions? >>

I really can't do much to help you at this point.  Did you try download
FileMon from here:

http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx

and see what is holding the lock(s) ?

--
Tim Young
Elevate Software
www.elevatesoft.com

Tue, Dec 4 2007 1:52 AMPermanent Link

Sam Jones
We are going to try to use this approach... if we can get access to the system when the
problem is present.
Thu, Dec 13 2007 9:48 AMPermanent Link

adam
We have found that some Vista machines come with a new form of Windows Firewall installed
which needs to be changed for the machines to access our database effectively. I guess
this might be causing your problem??

Adam
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