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Thread W7 64bit problem
Wed, Oct 13 2010 8:59 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

One user has just bought a new PC - top of the tange type i7 Intel processor, Windows 7 64bit transferred my app and is getting an error. I sent him a version  with MadExcept compiled in and it doesn't detect the error. I asked him to disable his anti-virus (Norton 360) after finding the web page to tell him how to. Still getting the error.

I don't have a W7 box or 64bit

Any suggestions as to cause?


Roy Lambert




Attachments: Techniques Error message1.jpg
Wed, Oct 13 2010 9:12 AMPermanent Link

John Hay

Roy

> One user has just bought a new PC - top of the tange type i7 Intel
processor, Windows 7 64bit transferred my app and is getting an error. I
sent him a version with MadExcept compiled in and it doesn't detect the
error. I asked him to disable his anti-virus (Norton 360) after finding the
web page to tell him how to. Still getting the error.
>
> I don't have a W7 box or 64bit
>
> Any suggestions as to cause?

We had a client with a similar problem and it might be worth looking at
http://support.microsoft.com/kb/330137

John

Wed, Oct 13 2010 9:26 AMPermanent Link

Raul

Team Elevate Team Elevate

Roy Lambert wrote:

> One user has just bought a new PC - top of the tange type i7 Intel
> processor, Windows 7 64bit transferred my app and is getting an
> error. I sent him a version  with MadExcept compiled in and it
> doesn't detect the error. I asked him to disable his anti-virus
> (Norton 360) after finding the web page to tell him how to. Still
> getting the error.
>
> I don't have a W7 box or 64bit
>
> Any suggestions as to cause?


Sorry no but i'm running a similar beast (i7, 64bit Win7, 12gb ram,
etc) so if you'd like another machine to try this on then drop me an
email with the link to your app (preferrably exe only and not
installer) and i can try it here.

Raul
Wed, Oct 13 2010 10:17 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Raul


Very kind offer. I could email it. It would end up c6Mb since you'd need the app and blank data files.

Roy Lambert
Wed, Oct 13 2010 11:29 AMPermanent Link

Raul

Team Elevate Team Elevate

Roy Lambert wrote:

> Raul
>
>
> Very kind offer. I could email it. It would end up c6Mb since you'd
> need the app and blank data files.
>
> Roy Lambert

Roy,

You can email it to rsinimae at gmail dot com

and i'll give it a try.

Raul
Wed, Oct 13 2010 1:35 PMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Raul


Thanks. I'll check with the user tomorrow morning and if still no go I'll email you the stuff. Probably take me till the afternoon to get a demo database sorted (I tend to use a copy of live data for development).

Roy Lambert
Thu, Oct 14 2010 7:58 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Raul


Just in case things get caught in a spam or Gmail trap I thought I'd let you know I've emailed the stuff to you. Came out at slightly under 5Mb once I zapped most of the datas.

Roy Lambert
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