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Thread Errors 11010
Sat, Jan 29 2011 3:36 AMPermanent Link

E. Bellaard

Hi,

One of our customers ( DBisam 4.29 ) gets a large amout of errors:

DBISAM Engine Error# 11010 Table or backup file 26440 does not exist.





She uses our app. a long time and has never had these errors.



any idea how to solve this problem ?



kind regards



Erik
Sat, Jan 29 2011 5:13 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Erik


Unless you use all number table names as part of your app that's probably a temporary table created as part of a query. Generally when that error starts appearing its down to anti-virus software blocking access to a recently created temporary table.

Since you say "She uses our app. a long time and has never had these errors." my bet is she's upgraded / changed her anti-virus recently and its behavious has changed. The solution is to disable checking of the temporary tables directory.

Roy Lambert [Team Elevate]
Sat, Jan 29 2011 6:13 AMPermanent Link

E. Bellaard

Hi Roy,

Thanks ! I'll give her a mail to do so.

Regards
Erik



"Roy Lambert" <roy.lambert@skynet.co.uk> schreef in bericht
news:6D785C5F-E3FF-46C6-A0D9-9CBABD3878CE@news.elevatesoft.com...
> Erik
>
>
> Unless you use all number table names as part of your app that's probably
> a temporary table created as part of a query. Generally when that error
> starts appearing its down to anti-virus software blocking access to a
> recently created temporary table.
>
> Since you say "She uses our app. a long time and has never had these
> errors." my bet is she's upgraded / changed her anti-virus recently and
> its behavious has changed. The solution is to disable checking of the
> temporary tables directory.
>
> Roy Lambert [Team Elevate]
>
>
Mon, Jan 31 2011 4:08 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

Avatar

Email timyoung@elevatesoft.com

Erik,

Roy is correct, this is very likely an AV software update that is causing
the problem.

--
Tim Young
Elevate Software
www.elevatesoft.com
Thu, Feb 3 2011 7:43 AMPermanent Link

E. Bellaard

I've send the solution to the customer, haven't heard her since then.
I asume it's the right answer

thanks all !

Erik


"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> schreef in bericht
news:294B7791-871A-4F95-BAB6-CF77131F08D8@news.elevatesoft.com...
> Erik,
>
> Roy is correct, this is very likely an AV software update that is causing
> the problem.
>
> --
> Tim Young
> Elevate Software
> www.elevatesoft.com
>
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