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Support Email Keeps Bouncing |
Tue, Apr 10 2012 10:58 AM | Permanent Link |
Robert D. Smith | I've been in touch with support recently, but several of my replies are getting bounced back.
Are there any known email issues at Elevate recently? |
Wed, Apr 11 2012 1:47 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Robert,
<< I've been in touch with support recently, but several of my replies are getting bounced back. Are there any known email issues at Elevate recently? >> None that I'm aware of. What email address are you sending from (you can obfuscate it) ? I'll check our mail server logs and see what the issue is. -- Tim Young Elevate Software www.elevatesoft.com |
Thu, Apr 12 2012 7:17 AM | Permanent Link |
Robert D. Smith | The email address attached to this account - can you get it from that?
"Tim Young [Elevate Software]" wrote: Robert, << I've been in touch with support recently, but several of my replies are getting bounced back. Are there any known email issues at Elevate recently? >> None that I'm aware of. What email address are you sending from (you can obfuscate it) ? I'll check our mail server logs and see what the issue is. -- Tim Young Elevate Software www.elevatesoft.com |
Thu, Apr 12 2012 1:55 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Robert,
<< The email address attached to this account - can you get it from that? >> Duh, yes, I should have known that. I'm not finding anything in our block logs for that email address. If you want, you can post the bounce notification that you received in a Skype chat. Our Skype ID is: elevate.software.inc -- Tim Young Elevate Software www.elevatesoft.com |
Fri, Apr 13 2012 9:39 AM | Permanent Link |
Robert D. Smith | Just send a request to add you as a contact...
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