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Thread Admin Access
Tue, Apr 30 2013 5:41 PMPermanent Link

Owen

I inherited a database that has not had maintenance since 2008.   I discovered that nobody knows the Admin password, although we have a couple live users that have Admin privileges, including me.

In addition there is an application user Orcauser where the password is forgotten but is required on each and every table for application access.  Now the backup seems to be working fine on the server, but if I take those files to put them on my laptop and try to do a backup and restore, I get a requirement to enter a password for a user table.  Of course no one knows what that would be.

Is there any way to reset the Admin password?
If there is a password on a table is there a way to determine what user the system wants a password for?

Any advice on how to proceed would be appreciated.  
Wed, May 1 2013 3:38 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Owen


Contact Tim direct and raise a support ticket.

Roy Lambert [Team Elevate]
Wed, May 1 2013 10:59 AMPermanent Link

Owen

Will do.


Roy Lambert wrote:

Owen


Contact Tim direct and raise a support ticket.

Roy Lambert [Team Elevate]
Fri, May 3 2013 10:41 AMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Roy,

<< Contact Tim direct and raise a support ticket. >>

Just a clarification:  support@elevatesoft.com is the proper support email
address to use, not my direct email (timyoung@elevatesoft.com).

Tim Young
Elevate Software
www.elevatesoft.com
Fri, May 3 2013 11:06 AMPermanent Link

Roy Lambert

NLH Associates

Team Elevate Team Elevate

Tim


I shall attempt to remember. Sorry


Roy Lambert
Tue, May 7 2013 4:02 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Roy,

<< I shall attempt to remember. Sorry >>

It's not a big deal - I just forward stuff on to Sam, who's monitoring
support@elevatesoft.com now. Smile

Tim Young
Elevate Software
www.elevatesoft.com


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