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Support Policy Update |
Tue, Jul 7 2015 4:54 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | We've updated our support policy in an effort to address concerns from
customers about the lack of support with product subscriptions. All product subscriptions now include product support from us via the support forums. This means that I will be providing support on the support forums daily, and they are no longer only peer-supported. However, in order to make the new policy work, we have had to prevent anyone from posting messages in the support forums that does not have an active subscription for the corresponding product. So, you may not be able to post any new messages until you renew your product subscription. For more information, please see the blog post from Sam here: http://www.elevatesoft.com/blog?action=view&id=subscription_policy_update You should also be receiving an email directly from us concerning the update. If you have any questions, please feel free to contact Sam at sales@elevatesoft.com. Tim Young Elevate Software www.elevatesoft.com |
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