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Thread Support Policy Update
Tue, Jul 7 2015 4:54 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

We've updated our support policy in an effort to address concerns from
customers about the lack of support with product subscriptions.  All product
subscriptions now include product support from us via the support forums.
This means that I will be providing support on the support forums daily, and
they are no longer only peer-supported.

However, in order to make the new policy work, we have had to prevent anyone
from posting messages in the support forums that does not have an active
subscription for the corresponding product.  So, you may not be able to post
any new messages until you renew your product subscription.

For more information, please see the blog post from Sam here:

http://www.elevatesoft.com/blog?action=view&id=subscription_policy_update

You should also be receiving an email directly from us concerning the
update.

If you have any questions, please feel free to contact Sam at
sales@elevatesoft.com.

Tim Young
Elevate Software
www.elevatesoft.com

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