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Thread Minor Annoyance with URL
Fri, Oct 27 2006 10:42 PMPermanent Link

"Johnnie Norsworthy"
Is there a reason why "ElevateSoft.com" is not in a DNS to pull up the web
site and instead requires "www.elevatesoft.com"? Every time I visit the site
I leave off the www and have to retype it.

Obviously not a big problem. Don't delay ElevateDB or anything like that.

-Johnnie

Mon, Oct 30 2006 3:55 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Johnnie,

<< Is there a reason why "ElevateSoft.com" is not in a DNS to pull up the
web site and instead requires "www.elevatesoft.com"? Every time I visit the
site I leave off the www and have to retype it. >>

It's just an omission in the DNS records.  I'll make sure that it is
corrected.

--
Tim Young
Elevate Software
www.elevatesoft.com

Mon, Oct 30 2006 7:55 PMPermanent Link

"Johnnie Norsworthy"
"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote in message
news:832F17BB-D697-4AE7-B8E6-45EB64F2F76A@news.elevatesoft.com...
> Johnnie,
>
> << Is there a reason why "ElevateSoft.com" is not in a DNS to pull up the
> web site and instead requires "www.elevatesoft.com"? Every time I visit
> the site I leave off the www and have to retype it. >>
>
> It's just an omission in the DNS records.  I'll make sure that it is
> corrected.

Just imagine how many keypresses you will save a few people! SmileyIt kinds of
puts all this award-winning database stuff in perspective.

-Johnnie

Sat, Dec 16 2006 10:22 PMPermanent Link

"John Seward"
Tim Young [Elevate Software] wrote:

> It's just an omission in the DNS records.  I'll make sure that it is
> corrected.

Heck, I brought that subject up over a year ago Smiley We discussed that
and several other related issues in a few messages, starting with:

====================================================================
Date: Tue, 25 Oct 2005 14:57:04 -0500
Message-ID: <xn0e8wzoqbr7u7000@news.elevatesoft.com>

Heh... Been using that facility for years... Didn't think it would be
much news to the type of users that frequents these haunts Smiley almost
didn't post it. I'm glad it helped.

Hmmm... I'm really surprised that you're surprised: I don't think that
Google would be able to distinguish your "republished" web copies of
the newsgroup content from "regular" pages. (I do realize that it's
more accurately described as a full-function "multiple-mode-access" Smiley
newsgroup database.) And I suspected that one major reason you created
the web face for the newsgroups was to engage the Googling search
facility before they handled newsgroups...

By the way, while I've got your ear: you might want to get Choice One
to put in an alias for your domain name so that it would be reachable
without the specific www host prefix. (Entering ElevateSoft.com as an
address would take you to the same place as www.ElevateSoft.com...)
====================================================================


I see that conditions are pretty much the same:
 (BTW, I'm pretty sure that the "From:" HTTP header is a *request*
header, not a response header.)

A GET to http://dbisam.com returns:

HTTP/1.1 404 Error
Date: Sat, 16 Dec 2006 16:58:48 GMT
From: system@elevatesoft.com
Server: ESWS/DBISAM
Content-Length: 54

Content type is NOT text. Create code to show it PROGRAMMER!

(* Hmmm... You write live-code messages to PROGRAMMER too... Smiley*)

--- or:
Error Code: 404
Error Message: Resource / not found
-------------------------------------------------------------

A GET to http://elevatesoft.com/ results in "Host not found."

===========================

When you're altering or having the DNS altered, you might want to
consider one of my later suggestions from that thread:

"Another possibility that might be even better would be to establish
wild card records that forward any unknown (or mistyped) hosts to the
main host! (Someone that enters wwww.elevatesoft.com still gets to the
right place...)"

======================================================

And while we're on the subject(s) Smiley I'd like to suggest that you
consider adding gzip and deflate compression to the web server's
responses. IIRC, you're operating on a T1, which means even if the line
is swamped, your processors are probably just loafing along (?). Even a
"dumb" application of just on-the-fly compression of appropriate
outgoing responses (no precompression, or other optimizations) should
probably yield a quadrupling to quintupling of the HTTP traffic
capacity, with no great load to the processor(s). ??

It might be worth considering.  Especially if you have to pay for
bandwidth, what with all the EDB traffic starting up now!
Mon, Dec 18 2006 1:38 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

John,

<< Heck, I brought that subject up over a year ago Smiley We discussed that
and several other related issues in a few messages, starting with: >>

We don't have a web guy other than myself, so some things have to wait while
other more important things like product development take place.

--
Tim Young
Elevate Software
www.elevatesoft.com

Mon, Dec 18 2006 11:09 PMPermanent Link

"John Seward"
Tim,

I realize that, and quite frankly, you're doing much better "wearing
multiple hats" than I am. (Product development has nearly obliterated
all the rest of my life.) BUT, this is one job that isn't really yours
(?). It belongs (!) to Choice One OnLine. They're running your DNS for
you, and should be the ones to change it (I believe). Your DNS records
are misconfigured, so they really ought to fix it.

Hmmm... Let's see... Yup, this shows up nicely on the following report

http://www.dnsstuff.com/tools/dnsreport.ch?domain=elevatesoft.com

The very last entry refers to this problem, but the report does list
other items of varying severity. If they're responsible for it, I'd be
inclined to send Choice One an email regarding the problem(s),
requesting that it be fixed, and I might include a link to that report.

IF Choice One provides you with some sort of control panel for hosting
services, these reports should aid you with the repairs. Chances are,
it ought to be pretty easy to add the required A record with their
control panel. There are some issues with the email DNS records that
would warrant changes too.

There are some smaller issues with the dbisam.com domain that they
could really fix too:

http://www.dnsstuff.com/tools/dnsreport.ch?domain=dbisam.com

- - -
I totally understand needing to stick to the priorities, I just thought
that these systemic items were valuable enough to do in the small time
I estimated they'd require; and I'd hoped the info I supplied would
help.

The records haven't been changed since 17 Aug 2002, and several items
could actually REDUCE your work. Examples: answering questions on why
ElevateSoft.com doesn't work <g,d, & running....>; but a more important
example would be adding an SPF record, which could drop any spam
bounces from your automated and manual email processing. Which GAINS
you (and US) more product development time!   ...  OK, I'm checking out
now Smiley..
Tue, Dec 19 2006 2:37 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

John,

<< (?). It belongs (!) to Choice One OnLine. They're running your DNS for
you, and should be the ones to change it (I believe). Your DNS records are
misconfigured, so they really ought to fix it. >>

Yes, but we have to tell them what to put into the DNS and it's a bit of a
hassle to contact them and tell them what we need.  It just hasn't been high
on the list.  I'll see what I can do, however.

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Dec 27 2006 2:23 PMPermanent Link

"John Seward"
Tim,

Wow,  ElevateSoft.com  (no www.)  works!

I didn't even notice that you got it done on the same day as the
message this responds to. Cool. And thanks.
Wed, Dec 27 2006 5:26 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

John,

<< Wow,  ElevateSoft.com  (no www.)  works!

I didn't even notice that you got it done on the same day as the message
this responds to. Cool. And thanks. >>

ChoiceOne (now One Communications) has improved their DNS management
immensely and you can now do a same-day email exchange and have the changes
done right away.

--
Tim Young
Elevate Software
www.elevatesoft.com

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