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Thread Web Server Cannot be Started
Sun, Mar 15 2020 7:47 AMPermanent Link

Walter Matte

Tactical Business Corporation



Internal error loading the credentials  (Error: 8009030D)


I installed EWB B7 on a clean machine.  I changed internal server to port 82.  Everything works.  Do a quick project - all is fine.

I come back to this virtual machine a couple days later, I have done nothing to this machine or used it.  As soon as I start EWB 3 B7 I get this error.

Walter
Mon, Mar 16 2020 3:49 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Walter,

<< Internal error loading the credentials  (Error: 8009030D)

I installed EWB B7 on a clean machine.  I changed internal server to port 82.  Everything works.  Do a quick project - all is fine.

I come back to this virtual machine a couple days later, I have done nothing to this machine or used it.  As soon as I start EWB 3 B7 I get this error. >>

Did you try the installation on a non-VM ?  I can't reproduce this, so I need to figure out the environment in which it is occurring and start at the top.

Tim Young
Elevate Software
www.elevatesoft.com
Fri, Mar 27 2020 7:43 AMPermanent Link

Chris Holland

SEC Solutions Ltd.

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Team Elevate Team Elevate

I get this on my work machine as well. (See attachment)
Works fine on my laptop.

Both machines are Windows 10 64 bit (Intel i7 - 16GB RAM - SSD's)

Tim Young [Elevate Software] wrote:

Walter,

<< Internal error loading the credentials  (Error: 8009030D)

I installed EWB B7 on a clean machine.  I changed internal server to port 82.  Everything works.  Do a quick project - all is fine.

I come back to this virtual machine a couple days later, I have done nothing to this machine or used it.  As soon as I start EWB 3 B7 I get this error. >>

Did you try the installation on a non-VM ?  I can't reproduce this, so I need to figure out the environment in which it is occurring and start at the top.

Tim Young
Elevate Software
www.elevatesoft.com
Chris Holland
[Team Elevate]



Attachments: PrtScr capture.jpg
Fri, Mar 27 2020 2:09 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Chris,

<< I get this on my work machine as well. (See attachment) Works fine on my laptop. >>

What type of user accounts are being used on both ?

Tim Young
Elevate Software
www.elevatesoft.com
Fri, Mar 27 2020 4:23 PMPermanent Link

Chris Holland

SEC Solutions Ltd.

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Team Elevate Team Elevate

Both Administrator accounts and User Account Control turned off.

I tried comparing the two machines today but I can't find any difference in the Windows setup.

Tim Young [Elevate Software] wrote:

Chris,

<< I get this on my work machine as well. (See attachment) Works fine on my laptop. >>

What type of user accounts are being used on both ?

Tim Young
Elevate Software
www.elevatesoft.com
Chris Holland
[Team Elevate]
Fri, Apr 3 2020 6:40 AMPermanent Link

Chris Holland

SEC Solutions Ltd.

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Team Elevate Team Elevate

I have been looking at the certificates for the two computers and the one that cannot start the Web Server has the localhost certificate installed under Personal -> Certificates

The PC that works does not have any certificate installed for EWB that I can see at all!
Chris Holland
[Team Elevate]
Fri, Apr 3 2020 10:25 AMPermanent Link

Raul

Team Elevate Team Elevate

<<On 4/3/2020 6:40 AM, Chris Holland wrote:
> I have been looking at the certificates for the two computers and the one that cannot start the Web Server has the localhost certificate installed under Personal -> Certificates
>
> The PC that works does not have any certificate installed for EWB that I can see at all!
> Chris Holland
>>

That does not sound right/

Here's what i see (EWB3 build 7)

- if cert is missing EWB will put up a dialog saying that localhost cert
does not exist and to use ewbcert command line utility to add one

- run command prompt administrator

- run "ewbcert localhost" should say whether it exists or not

- "ewbcert localhost -c" should create it

- it should then also show up in user certificates under Personal ->
Certificates (with 5 year expiry)

- and EWB IDE should no longer prompt


Raul
Mon, Apr 6 2020 3:32 AMPermanent Link

Chris Holland

SEC Solutions Ltd.

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Team Elevate Team Elevate

Hi Raul,

That is exactly what I see on the machine that cannot start the web server.
I tried removing the certificate and reinstalling it using the 'ewbcert  localhost -c' command

Now I get the error message 'The Web Server cannot be started'
See attachment.

Chris Holland
[Team Elevate]
Chris Holland
[Team Elevate]



Attachments: PrtScr capture.jpg
Mon, Apr 6 2020 3:37 AMPermanent Link

Chris Holland

SEC Solutions Ltd.

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Team Elevate Team Elevate

On the machine that works the certificate does not show up but running 'ewbcert localhost' tells me that it is installed.


Chris Holland
[Team Elevate]
Chris Holland
[Team Elevate]



Attachments: PrtScr capture.jpg
Mon, Apr 6 2020 7:44 AMPermanent Link

Matthew Jones

Chris Holland wrote:

> On the machine that works the certificate does not show up but running 'ewbcert localhost' tells me that it is installed.

I know nothing of how this is implemented, but I'll mention that I had a certificate problem with them "disappearing" after a while. There is some stupid flag that you have to use to tell it to stick around beyond some timeout. Was very annoying as I tried to monitor it, and my monitor was keeping it alive. But I think it was 6 hours doing nothing and the machine would forget the certificate existed.

If this might be related, I will dig up the details.
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