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Thread ewbsrvr 3 setting up error
Thu, Aug 13 2020 6:17 AMPermanent Link

kamran

Hello

EWB Server 3.00 setup issues : windows server 2016

( I removed the EWBSRVR 2 first by ewbsrvr /uninstall )

1. I installed a certificate using ewbcert as per instructions. That part installs ok.

2. I installed ewbsrvr  using "ewbsrvr /install" in administrator mode from command prompt.

When I check my windows server : in services and try to "start" the EWBSRVR service I get the following message.

(see attached capture)

Not sure why.. is that by design ?

Anyway service is not running and should be at this point.

Any ideas ?

kamran



Attachments: ewb3_server_error.jpg
Thu, Aug 13 2020 2:54 PMPermanent Link

Raul

Team Elevate Team Elevate

On 8/13/2020 6:17 AM, kamran wrote:
> EWB Server 3.00 setup issues : windows server 2016

What build exactly ?

Build 16 runs OK for me

> 1. I installed a certificate using ewbcert as per instructions. That part installs ok.

Under local system (services cannot access local user certs)?


Raul
Thu, Aug 13 2020 4:56 PMPermanent Link

kamran

Hi Raul

I am using build 16 of the ewbsrvr 3

I tried to install ewbsrvr 3  (64 bit version  and then 32 bit version)  using "ewbsrvr /install"
But both : when I try start the service comes up with an error as advised in my screen capture.

Cheers

Kamran

Raul wrote:

On 8/13/2020 6:17 AM, kamran wrote:
> EWB Server 3.00 setup issues : windows server 2016

What build exactly ?

Build 16 runs OK for me

> 1. I installed a certificate using ewbcert as per instructions. That part installs ok.

Under local system (services cannot access local user certs)?


Raul
Thu, Aug 13 2020 9:16 PMPermanent Link

Raul

Team Elevate Team Elevate

On 8/13/2020 4:56 PM, kamran wrote:
> Hi Raul
>
> I am using build 16 of the ewbsrvr 3
>
> I tried to install ewbsrvr 3  (64 bit version  and then 32 bit version)  using "ewbsrvr /install"
> But both : when I try start the service comes up with an error as advised in my screen capture.

I'm using same and service does work ok for me (tried 64-bit).

Only things i cam suggest are :

1. Rename the ewbsrvr.ini and have it create a new one (normally in
C:\ProgramData\Elevate Software\Elevate Web Builder 3 Web Server) just
to make sure it's not an INI issue

2. Any chance something else is already using one of the ports ?
Try changing INI to use alternate ports just to check if this is the issue

for example us 8000 range in INI:

Port=8080
Secure Port=8443

Raul
Fri, Aug 14 2020 7:17 AMPermanent Link

kamran

Hi Raul

Changed the ports in ewbsrvr.ini file and set the inbound firewall rules accordingly.

That fixed it and the ewbsrvr 3 service is now running.

Thank you so much.

Kamran

-------------------------------------------------------
Only things i cam suggest are :

1. Rename the ewbsrvr.ini and have it create a new one (normally in
C:\ProgramData\Elevate Software\Elevate Web Builder 3 Web Server) just
to make sure it's not an INI issue

2. Any chance something else is already using one of the ports ?
Try changing INI to use alternate ports just to check if this is the issue

for example us 8000 range in INI:

Port=8080
Secure Port=8443

Raul
Image