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Thread EDB server is not responding - SOS
Mon, May 17 2010 5:04 AMPermanent Link

durumdara

Dear Support!

We migrated our biggest customer today, and started to work.

Two times we have server problem, and we must restart the server completely.

The usage: 40-50 session with login/logout, 1,2 GB memory.

Two times the server not responded - the users logged out because the pinging returned from the dead server.

The "stop server" function not worked, This only shown "Server not responding" error message, or same.

We are in trouble, becase the customer needs to work, and we don't know, where we search for the error.

The log is not containing any error that critical...

Thanks for your fast help:
  dd
Mon, May 17 2010 1:57 PMPermanent Link

durumdara

Hi!

As we saw then the two cases happened when we refreshed the executables, asked
the people to log out, and they are returned at once (50 sessions tried to
reconnect).

May EDB hard to do something with many incoming pings/sessions (like DOS
attack)?

Thanks for your help:
 dd
Mon, May 17 2010 3:54 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com


<< We migrated our biggest customer today, and started to work. >>

Two things:

1) Don't double-post your messages both here on the newsgroups and to me
directly in email.

2) Don't post installation-specific issues like this on the newsgroups.
They are of little use to others, and no one else here will be able to help
you with such an issue.  We'll deal with this issue in email, and if a fix
is required, then one will be released to everyone.

--
Tim Young
Elevate Software
www.elevatesoft.com
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