btw, just wanted to make mention of how great Tim's support is for his products.  I was really wrestling with an issue last week and he stuck with me for several days while I worked through it.

Much appreciated Tim.

Dale

Dale,

> btw, just wanted to make mention of how great Tim's support is for his
> products.

I will second that.

--

---------------------------------------
 Terry Swiers
 Millennium Software, Inc.
 http://www.1000years.com
 http://www.atrex.com

Now shipping Atrex 13.  For more information go to
 http://www.atrex.com/news.asp

Atrex Electronic Support Options:
 Atrex Knowledgebase: http://www.atrex.com/atrexkb.asp
 Email: mailto:support@atrex.com
 Newsgroup: news://news.1000years.com/millennium.atrex
 Fax: 1-925-829-1851
 Phone: 1-925-828-5892 (M-F, 9a-5p Pacific)
 ---------------------------------------

What amazes me is the lack of profanity even when I ask a damn fool question or just fail to understand.

Roy Lambert

Third.

And what's more, problems that are eventually found are almost always
totally my fault, yet are handled with utmost professionalism and clear
explanation of the cause.

Thanks, Tim, for a great product and great service!

--
David Cornelius
Cornelius Concepts

On 7/24/2010 3:29 PM, Terry Swiers wrote:
> Dale,
>
>> btw, just wanted to make mention of how great Tim's support is for his
>> products.
>
> I will second that.
>

Roy,

<< What amazes me is the lack of profanity even when I ask a damn fool
question or just fail to understand. >>

How would you know ?  

--
Tim Young
Elevate Software
www.elevatesoft.com

Dale,

<< Much appreciated Tim. >>

You're quite welcome.  This type of thing is a two-way street, for sure.
Customers stick with us through our rough patches and the idiotic bugs, and
we stick with them when they need us.

--
Tim Young
Elevate Software
www.elevatesoft.com

David,

<< And what's more, problems that are eventually found are almost always
totally my fault >>

I really wish that were the case....

<< Thanks, Tim, for a great product and great service! >>

You're welcome.

--
Tim Young
Elevate Software
www.elevatesoft.com

Tim

>How would you know ?

Easy - I've got good hearing......

Thanks Tim for your excellent products and outstanding support.  DBISAM and ElevateDB are critical to my development work.  The alternatives...well, it doesn't bear thinking about...<shudder>

Regards,

Steve

Steve,

<< Thanks Tim for your excellent products and outstanding support.  DBISAM
and ElevateDB are critical to my development work.  The alternatives...well,
it doesn't bear thinking about...<shudder> >>

You're quite welcome, and thank you to you and everyone for your continued
support all these years.

--
Tim Young
Elevate Software
www.elevatesoft.com