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Error #100 - metadata error in table - character set does not match character set used by engine

Wed, Oct 28 2015 3:15 PM	Permanent Link
Alan Craker	We just had a customer experience a power failure and now they get this error on a single table. We can open pretty much every other table we've tried except this one. Can't repair, export, or do anything. I've copied just that table to my system for the fun of it and get the same error. We've copied their EDBCat.Old file back to EDBCat with no success. Is there anything else I can do? The customer is dead in the water at the moment.
Thu, Oct 29 2015 5:41 AM	Permanent Link
Matthew Jones	Alan Craker wrote: > Is there anything else I can do? Raise a support case direct so that you get personal attention? I imagine zipping and sending the database files would help a lot. Do you have backups? -- Matthew Jones
Fri, Oct 30 2015 12:32 PM	Permanent Link
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com	Alan, << We just had a customer experience a power failure and now they get this error on a single table. We can open pretty much every other table we've tried except this one. Can't repair, export, or do anything. I've copied just that table to my system for the fun of it and get the same error. We've copied their EDBCat.Old file back to EDBCat with no success. Is there anything else I can do? The customer is dead in the water at the moment. >> You have support sessions available, so please send the database catalog and tables (.zip please) to support@elevatesoft.com and we'll handle this in a support session. Tim Young Elevate Software www.elevatesoft.com