Hi community,

I have had a couple of issues lately when installing my apps on W10. It's always worked fine on my computer while programming it (I use W10 on that machine).

But when installing recently, even one today, for whatever reason, the computer actively rejects the connection.

Yes, the EDB Server is up and running and correctly configured
Yes, I've added it as an exception in the Windows Firewall
No, there is no anti-malware or anti-virus running yet (brand new computer but without pre-installed AV software).

I am using the computer's name as the Remote Host Name.

The app will install just fine as a local connection app, but cannot connect through the EDB server. Not had this problem (that couldn't be solved) on a prior version machine, but only recently started having trouble with W10. Any thoughts or suggestions?

Thanks.

Mic

Hi Mic,

I seem to have the same problem each time a customer updates Windows to a new version.    The items that I look at are:

•   Run ElevateDB Server as Administrator
•   Share the folder that contains the ElevateDB databases
•   Create a Users security group (if not already present) and ensure that write permission are set for all required folders (such as folder containing edbsrvr.ini)
•   Check Windows Firewall
•   Check Internet Security Applications

I suspect that some of these items are not really relevant but somehow this usually seems to solve the problem.
Others may be able to give more insight.

Richard

Mic,

<< I have had a couple of issues lately when installing my apps on W10. It's always worked fine on my computer while programming it (I use W10 on that machine).

But when installing recently, even one today, for whatever reason, the computer actively rejects the connection. >>

Are you connecting from the same machine, or a different machine ?  Are you running the EDB Server as a normal application, or as a service ?  Are you running it with the user interface active ?

Does the connection failure only happen after a new installation, or does it happen after the application works correctly for a while ?  If it's the former, then the issue is with a firewall/AV security software.  If it's the latter, then the issue is *definitely* with AV security software.

Tim Young
Elevate Software
www.elevatesoft.com

Tim Young [Elevate Software] wrote:


>>Are you connecting from the same machine, or a different machine ?  Are you running the EDB Server as a normal application, or as a service ?  Are you running it with the user interface active ?

Does the connection failure only happen after a new installation, or does it happen after the application works correctly for a while ?  If it's the former, then the issue is with a firewall/AV security software.  If it's the latter, then the issue is *definitely* with AV security software.

Tim, it's on the same machine. The EDB is running as a service. This only happens with W10 machines when starting fresh as a first install. The server installs fine, but the program won't connect through it because of the 1100 error. I had checked the firewall (servers running as exceptions) and there was NO antivirus installed yet.


Tim Young
Elevate Software
www.elevatesoft.com

Thanks for the reply, Richard. I did not check the write permissions of the data folders. I will check that. I had done the Firewall check, and there was no antivirus as of yet.


Richard Harding wrote:

Hi Mic,

I seem to have the same problem each time a customer updates Windows to a new version.    The items that I look at are:

•   Run ElevateDB Server as Administrator
•   Share the folder that contains the ElevateDB databases
•   Create a Users security group (if not already present) and ensure that write permission are set for all required folders (such as folder containing edbsrvr.ini)
•   Check Windows Firewall
•   Check Internet Security Applications

I suspect that some of these items are not really relevant but somehow this usually seems to solve the problem.
Others may be able to give more insight.

Richard