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Messages 1 to 9 of 9 total |
EDBMgr - List Index Out Of Bounds and other strangeness |
Thu, Dec 21 2017 5:20 PM | Permanent Link |
Kevin Koehne | I've got a user, that when they try to create a database using EDBMgr, they get a "List Index Out Of Bounds (0)" error. If I log into the server (e.g. as a different Windows user), I can create the database without error.
This is through the UI. Another strange thing is that if we try to create a New query, the query editor window is black. It will still accept SQL, you just can't read it. Maybe that's a security thing Just to reiterate, if UserA logs in, this weirdness occurs; but if UserB logs in to the same computer, everything works fine. Both users have the same security levels as well. We're running the latest version of EDBMgr. Thanks |
Fri, Dec 22 2017 2:25 AM | Permanent Link |
Roy Lambert NLH Associates Team Elevate | Kevin
This reads like a PC configuration / hardware issue rather than anything to do with EDBManager. A few questions: 1. Are yourself and the other user using the same PC or different PCs 2. Does the other user have a strange theme set either in Windows or in EDBManager 3. If its different PCs and the configuration / EDBManager's settings are the same do they have different graphics cards (I had an instance once where one PC would draw a line and another wouldn't) Roy Lambert |
Fri, Dec 22 2017 10:19 AM | Permanent Link |
Kevin Koehne | <<1. Are yourself and the other user using the same PC or different PCs>>
Technically it's the same PC. I should have mentioned, it's a machine that we remote into via Citrix. Even remoting in from the same machine (e.g. On my laptop, either user can log in. One works, the other doesn't) <<2. Does the other user have a strange theme set either in Windows or in EDBManager>> Nope <<3. If its different PCs and the configuration / EDBManager's settings are the same do they have different graphics cards (I had an instance once where one PC would draw a line and another wouldn't)>> Same PC |
Fri, Dec 22 2017 11:48 AM | Permanent Link |
Roy Lambert NLH Associates Team Elevate | Kevin
Are you both logging into Citrix as the same user or as different users? Its a long long long time since I used Citrix but seem to remember different settings for different users. Roy Lambert |
Fri, Dec 22 2017 1:40 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Kevin,
<< I've got a user, that when they try to create a database using EDBMgr, they get a "List Index Out Of Bounds (0)" error. If I log into the server (e.g. as a different Windows user), I can create the database without error. This is through the UI. >> 1) Are you executing the CREATE DATABASE in a query window directly, or are you using the EDB Manager Ui for creating the database ? 2) If the latter (UI), when does the error occur, after you click on the OK button, or before the dialog is shown ? Thanks, Tim Young Elevate Software www.elevatesoft.com |
Tue, Dec 26 2017 10:46 AM | Permanent Link |
Kevin Koehne | >>2) If the latter (UI), when does the error occur, after you click on the OK button, or before the dialog is shown ?<<
It's in the UI, and happens when you click the 'OK' button to create the db |
Thu, Dec 28 2017 2:39 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Kevin,
<< It's in the UI, and happens when you click the 'OK' button to create the db >> Hmm, other than the black query window, is there anything else that you can see that is different, such as different tables listed, or other types of metadata being different ? Frankly, I cannot come up with a scenario in my head that explains this behavior. Tim Young Elevate Software www.elevatesoft.com |
Tue, Jan 2 2018 5:11 PM | Permanent Link |
Kevin Koehne | >>
Hmm, other than the black query window, is there anything else that you can see that is different, such as different tables listed, or other types of metadata being different ? << Just the black window, and the OOB error is really the only difference. It's definitely a weird one. Maybe a permissions issue somewhere. I think my account has slightly higher privileges than the other user. |
Wed, Jan 3 2018 10:34 AM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Kevin,
<< Just the black window, and the OOB error is really the only difference. It's definitely a weird one. Maybe a permissions issue somewhere. I think my account has slightly higher privileges than the other user. >> Yeah, definitely weird. If you get some time and want to try to find the issue, I can send you a debug version of the EDB Manager that can spit out a call stack showing us where the error is. Just send me a private email and I'll reply with the debug version. Tim Young Elevate Software www.elevatesoft.com |
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