Login ProductsSalesSupportDownloadsAbout |
Home » Technical Support » ElevateDB Technical Support » Support Forums » ElevateDB General » View Thread |
Messages 21 to 24 of 24 total |
restore error |
Tue, Jul 14 2009 4:50 AM | Permanent Link |
Tasos Savva | Please try contact me at tasos@easysoft.com.cy. Client account that I have is Georgios Savva.
Tasos Savva wrote: I sent email from my email at work from where I received an unsuccessful receipt and then I sent it again from my personal email. I do not understand why you do not get it, is it another email to which i can contact you? you can see my email here, so please add this email if possible and try to send me an email if you want, i cannot send you email from here for some reason. please let me know if you do anything. "Tim Young [Elevate Software]" wrote: Tasos, << DONE >> I haven't received anything yet. Did you actually send it yet ? -- Tim Young Elevate Software www.elevatesoft.com |
Tue, Jul 14 2009 4:24 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Tasos,
<< I sent email from my email at work from where I received an unsuccessful receipt and then I sent it again from my personal email. I do not understand why you do not get it, is it another email to which i can contact you? >> I checked the mail server logs, and there is an issue with confirming your sending mail host - it isn't responding with a DNS name, just an IP address. Therefore our mail server blocks it because it can't confirm that the domain name, and subsequently, the MX record(s) is/are valid for the sending mail server. I've added your email address to the white list, however, so that will get around these checks. Just go ahead and resend the email and you should be all set. Sorry about all of this, -- Tim Young Elevate Software www.elevatesoft.com |
Wed, Jul 15 2009 2:10 AM | Permanent Link |
Tasos Savva | I have sent you the source code. Please let me know if you find anything.
Thanks "Tim Young [Elevate Software]" wrote: Tasos, << I sent email from my email at work from where I received an unsuccessful receipt and then I sent it again from my personal email. I do not understand why you do not get it, is it another email to which i can contact you? >> I checked the mail server logs, and there is an issue with confirming your sending mail host - it isn't responding with a DNS name, just an IP address. Therefore our mail server blocks it because it can't confirm that the domain name, and subsequently, the MX record(s) is/are valid for the sending mail server. I've added your email address to the white list, however, so that will get around these checks. Just go ahead and resend the email and you should be all set. Sorry about all of this, -- Tim Young Elevate Software www.elevatesoft.com |
Thu, Jul 16 2009 2:32 AM | Permanent Link |
Tasos Savva | Thanks, the problem solved.
Just to let other possible readers of this thread, the problem was due to the fact that I had the Qry Component Database Name property set as the database that I was going to restore. After changing the Database Name to Configuration this worked fine. Thanks again. Tasos Savva wrote: I have sent you the source code. Please let me know if you find anything. Thanks "Tim Young [Elevate Software]" wrote: Tasos, << I sent email from my email at work from where I received an unsuccessful receipt and then I sent it again from my personal email. I do not understand why you do not get it, is it another email to which i can contact you? >> I checked the mail server logs, and there is an issue with confirming your sending mail host - it isn't responding with a DNS name, just an IP address. Therefore our mail server blocks it because it can't confirm that the domain name, and subsequently, the MX record(s) is/are valid for the sending mail server. I've added your email address to the white list, however, so that will get around these checks. Just go ahead and resend the email and you should be all set. Sorry about all of this, -- Tim Young Elevate Software www.elevatesoft.com |
« Previous Page | Page 3 of 3 | |
Jump to Page: 1 2 3 |
This web page was last updated on Saturday, May 4, 2024 at 09:18 PM | Privacy PolicySite Map © 2024 Elevate Software, Inc. All Rights Reserved Questions or comments ? E-mail us at info@elevatesoft.com |