Just starting the IDE I get the following error.  How can I trouble shoot?

The web server cannot be started (Internal error loading the credentials (Error: 8009030D))

EWB 3 b3 Beta

Walter

Walter,

<< Just starting the IDE I get the following error.  How can I trouble shoot? >>

What type of user account are you running under ?  (Administrator, Power User, etc.).

I suspect that there's still possibly an ACL issue with the self-signed certificate.

Tim Young
Elevate Software
www.elevatesoft.com

Walter,

I think this may be related to the issue with the ewbcert utility not being run during installation (build 4 will fix this).

You probably have another localhost certificate in the local machine store (IIS creates one in the local machine store, for example), and that is what trying to be loaded (and can't because the process doesn't have the proper privileges to see/load it).

You can test this theory by running the ewbcert utility like this:

<InstallDir>\bin\ewbcert\ewbcert.exe localhost

That should tell you if the localhost certificate exists in your user-specific certificate store.  If it doesn't exist, then just run this:

<InstallDir>\bin\ewbcert\ewbcert.exe localhost -c

and that should fix things (you will need to restart the IDE, or restart the internal web server in the IDE using the Server Manager on the right).

Tim Young
Elevate Software
www.elevatesoft.com

I should of added I had Build 1 installed and all was fine.  It was moving to Build 3 that I see this.  

EWBCert.exe did not install in Build 3 or at least it cannot be found.

Walter



Tim Young [Elevate Software] wrote:

Walter,

I think this may be related to the issue with the ewbcert utility not being run during installation (build 4 will fix this).

You probably have another localhost certificate in the local machine store (IIS creates one in the local machine store, for example), and that is what trying to be loaded (and can't because the process doesn't have the proper privileges to see/load it).

You can test this theory by running the ewbcert utility like this:

<InstallDir>\bin\ewbcert\ewbcert.exe localhost

That should tell you if the localhost certificate exists in your user-specific certificate store.  If it doesn't exist, then just run this:

<InstallDir>\bin\ewbcert\ewbcert.exe localhost -c

and that should fix things (you will need to restart the IDE, or restart the internal web server in the IDE using the Server Manager on the right).

Tim Young
Elevate Software
www.elevatesoft.com

Walter,

<< I should of added I had Build 1 installed and all was fine.  It was moving to Build 3 that I see this. >>

There were some changes to how the localhost certificate was searched for in-between those builds.  I think Build 1 was looking for the certificate in the local machine store, which was not correct.

<< EWBCert.exe did not install in Build 3 or at least it cannot be found. >>

So, you don't even have the utility installed in the <InstallDir>\bin\ewbcert\win32 directory ?  It should be present - the only issue with build 3 was that ewbcert.exe wasn't automatically run during installation.

Tim Young
Elevate Software
www.elevatesoft.com