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Thread PLEASE READ THIS !!!!!!
Fri, May 25 2012 4:41 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Okay, I've been really trying to hold off on doing this, but things are
really starting to come to a head and I need to get this out there.  I tried
to make the following clear when I did the pre-release blog post, but it has
been basically ignored and it is really starting to affect the release of
the product in a negative way.

The fact of the matter is:

1) EWB is several *months* late and the release date lapses are becoming a
big embarrassment to the company and myself, personally.

2) I'm spending all of my time on trivial display issues or specific issues
that are particular to a person's application/code, and that have nothing to
do with getting the product completed.   I'm effectively doing support and
enhancements on a product that isn't released and doesn't have complete
documentation yet.  This is not good.

3) While I appreciate that people are trying to use the pre-release product
for actual applications, this was never the intention of the pre-release and
we are turning away a *lot* of potential sales every day because we don't
have a released product with a proper trial version.

So, effective today, I'm putting a moratorium on handling any other
issues/enhancements, etc. for EWB until the product is released.  I will not
be answer any more questions here, I will not be fixing any more bugs, and I
won't be talking about/explaining the architecture.  For all intents and
purposes, this forum is dead for now until the product is released.  If need
be, I'll just close the EWB forums until after the release.  I hate to sound
like a jerk, but it's crunch time and I have to make some hard decisions
about how to proceed.

I hope that everyone can understand the position that we are in, and respect
my wishes regarding the above.

Tim Young
Elevate Software
www.elevatesoft.com
Fri, May 25 2012 4:49 PMPermanent Link

Riaz

you have my vote Tim.
Fri, May 25 2012 6:42 PMPermanent Link

Malcolm Taylor

Quite right.  Surprised
Fri, May 25 2012 7:03 PMPermanent Link

Steve Gill

Avatar

Sounds like a good move Tim.
Fri, May 25 2012 8:41 PMPermanent Link

MalcolmC

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I don't have a problem with that at all.  I would rather wait to have a
'completed' product with documentation and TUTORIALS Wink

--

Malcolm
Townsville, Australia



"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote in message
news:E5BE0FC4-D7A5-49A0-8A8C-0B1CB45CFA4F@news.elevatesoft.com...
> Okay, I've been really trying to hold off on doing this, but things are
> really starting to come to a head and I need to get this out there.  I
> tried to make the following clear when I did the pre-release blog post,
> but it has been basically ignored and it is really starting to affect the
> release of the product in a negative way.
>
> The fact of the matter is:
>
> 1) EWB is several *months* late and the release date lapses are becoming a
> big embarrassment to the company and myself, personally.
>
> 2) I'm spending all of my time on trivial display issues or specific
> issues that are particular to a person's application/code, and that have
> nothing to do with getting the product completed.   I'm effectively doing
> support and enhancements on a product that isn't released and doesn't have
> complete documentation yet.  This is not good.
>
> 3) While I appreciate that people are trying to use the pre-release
> product for actual applications, this was never the intention of the
> pre-release and we are turning away a *lot* of potential sales every day
> because we don't have a released product with a proper trial version.
>
> So, effective today, I'm putting a moratorium on handling any other
> issues/enhancements, etc. for EWB until the product is released.  I will
> not be answer any more questions here, I will not be fixing any more bugs,
> and I won't be talking about/explaining the architecture.  For all intents
> and purposes, this forum is dead for now until the product is released.
> If need be, I'll just close the EWB forums until after the release.  I
> hate to sound like a jerk, but it's crunch time and I have to make some
> hard decisions about how to proceed.
>
> I hope that everyone can understand the position that we are in, and
> respect my wishes regarding the above.
>
> Tim Young
> Elevate Software
> www.elevatesoft.com




Sat, May 26 2012 4:49 AMPermanent Link

Mark Brooks

Slikware

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Fair call Tim
Sat, May 26 2012 6:08 AMPermanent Link

Godfrey

Ultimatesoft

Been through this myself.  Customers keep trying to move the goal posts and you
have to get the product out the door.
Sat, May 26 2012 10:34 AMPermanent Link

Leslie

Riaz wrote:

you have my vote Tim.


+1

Cheers,
Leslie
Sun, May 27 2012 10:54 AMPermanent Link

Raul

Globestar Systems

Team Elevate Team Elevate

Sounds just fine - get it shipped!

Raul
Mon, May 28 2012 5:43 AMPermanent Link

Matthew Jones

Happy with that. See you on the other side. 8-)

/Matthew Jones/
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