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Thread Not able to open threads in Thunderbird
Mon, Sep 4 2017 4:50 AMPermanent Link

Uli Becker

since yesterday I'm not able to open any threads in Thunderbird.
Errormessage (translated):

"certificate issuer not recognized"

Any settings to do in Thunderbird?

Thanks Uli
Mon, Sep 4 2017 7:21 AMPermanent Link

Matthew Jones

Uli Becker wrote:

> since yesterday I'm not able to open any threads in Thunderbird.
> Errormessage (translated):
>
> "certificate issuer not recognized"

A quick check of the web site shows a certificate that was created a few weeks ago, expiring 1 Sept 2019, so I guess that the old one is either in use, or the new one isn't validating for you. I can't help on the details as it is working here in XanaNews.

--

Matthew Jones
Mon, Sep 4 2017 8:39 AMPermanent Link

Ivan Mihailov

I also use Thunderbid and I have no problems here.

Ivan
Mon, Sep 4 2017 1:04 PMPermanent Link

Uli Becker

Ivan,

<< I also use Thunderbid and I have no problems here.

Interesting. Which version? I use 52.3.0 (32-Bit)

Uli
Mon, Sep 4 2017 1:38 PMPermanent Link

Uli Becker

Ivan,

I just tried to delete and recreate the account.
Now I don't see any newsgroups.

I tried both "www.elevatesoft.com" and "news.elevatesoft.com" with ssl on port 563.
Both connect but don't show any newsgroups.

Any idea? What are your settings?

Thanks Uli
Mon, Sep 4 2017 2:35 PMPermanent Link

Ivan Mihailov

Thunderbird 52.3.0 (32 bit)


Account setting

server type: NNTP
server name : www.elevatesoft.com
port: 563
security: ssl/tls

Ivan
Mon, Sep 4 2017 3:23 PMPermanent Link

Uli Becker

My settings are exactly the same. Weird.

Uli
Tue, Sep 5 2017 3:17 AMPermanent Link

Chris Holland

SEC Solutions Ltd.

Avatar

Team Elevate Team Elevate

My Thunderbird is just not showing any new posts.

I just thought the newsgroups had gone quite Smiley

Chris Holland

Uli Becker wrote:

My settings are exactly the same. Weird.

Uli
Chris Holland
[Team Elevate]
Tue, Sep 5 2017 12:54 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

Avatar

Email timyoung@elevatesoft.com

Uli,

<< since yesterday I'm not able to open any threads in Thunderbird.
Errormessage (translated):

"certificate issuer not recognized" >>

Hmm, I'll check it out and see what the issue is.  I *did* install a new web server certificate yesterday, so there may still be some lingering issues that I'm missing.

Tim Young
Elevate Software
www.elevatesoft.com
Tue, Sep 5 2017 2:57 PMPermanent Link

Uli Becker

Tim,

<<
Hmm, I'll check it out and see what the issue is.  I *did* install a new web server certificate yesterday, so there may still be some lingering issues that I'm missing.
>>

Ok thanks, but as Chris reports, no new Messages are displayed and after recreating an Account for Elevatesoft no Newsgroups are available (in Thunderbird).

Uli
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