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Thread Cannot run EWB Web Service as a Service - System Error 87
Mon, Apr 25 2016 8:17 PMPermanent Link

Richard Harding

Wise Nutrition Coaching

My EWB Web Server service is no longer running.  When I start the service through Windows Services Management Console, I receive a message:

Error 87: The parameter is incorrect.

The same message appears if I enter the command net start ewbsrvr from the command line.

I can run ewbsrvr.exe as an application and I can stop and start other services (such as ElevateDB Server).

I cannot find anything useful on the internet.

Any suggestions as to what is going on?

Thank you.
Richard
Tue, Apr 26 2016 3:51 AMPermanent Link

Matthew Jones

Richard Harding wrote:

> My EWB Web Server service is no longer running.  When I start the
> service through Windows Services Management Console, I receive a
> message:
>
> Error 87: The parameter is incorrect.

Not sure I can help but one missing bit of information: was it working
before? That is, has it ever worked? Or is this a new install?

And have you rebooted and does that fix it?

I presume there is a log, but what does the Windows Event log show?

--

Matthew Jones
Tue, Apr 26 2016 7:47 PMPermanent Link

Richard Harding

Wise Nutrition Coaching

<<Not sure I can help but one missing bit of information: was it working
before? That is, has it ever worked? Or is this a new install?

And have you rebooted and does that fix it?
>>

Hi Matthew,

The service has been working OK since EWB was installed a long time ago.  I have reinstalled EWB and rebooted the PC.

I cannot see anything meaningful in the logs.  

Richard
Wed, Apr 27 2016 12:39 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Richard,

<< I can run ewbsrvr.exe as an application and I can stop and start other services (such as ElevateDB Server). >>

Did you try uninstalling and then reinstalling the EWB Web Server service using the /uninstall and /install switches ?

Tim Young
Elevate Software
www.elevatesoft.com
Wed, Apr 27 2016 4:53 PMPermanent Link

Richard Harding

Wise Nutrition Coaching

<< Did you try uninstalling and then reinstalling the EWB Web Server service using the /uninstall and /install switches ?>>

Hi Tim,

Yes, I tried it lots of times and did not get a response from Windows.

HOWEVER, I tried it again after receiving your response and IT IS WORKING.  No idea what I did in the meantime to make it work.  Another mystery.

Thank you.

Richard
Thu, Apr 28 2016 12:33 PMPermanent Link

Raul

Team Elevate Team Elevate

On 4/27/2016 4:53 PM, Richard Harding wrote:
> HOWEVER, I tried it again after receiving your response and IT IS WORKING.  No idea what I did in the meantime to make it work.  Another mystery.

What account are you running the service under?

I've seen something similar (our own service) that was run with domain
account and there were some AD authentication issues.

Raul
Thu, Apr 28 2016 5:53 PMPermanent Link

Richard Harding

Wise Nutrition Coaching

<<What account are you running the service under?>>

Hi Raul

The service is running under LocalSystem account.

Richard
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