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DBISam Engine Error 11013 and Nortons |
Tue, Apr 11 2006 2:51 AM | Permanent Link |
"Adam H." | Hi Guys,
First time I've come across this error. It's at a remote site running a network, and I'm a little bit suspicious that it has to do with Nortons. Looking back at previous posts, I see that a lot has been said about this topic, but I'm not sure if anyone has come to any resolutions (Besides deleting Nortons, which I'd love for them to do, but have stuff all chance of getting them to do it). I don't use Nortons myself, so I'm not really clued up as to what can and can't be done with it. In short, does anyone have any workarounds to this problem with DBISam, or if anything has been added since V 4.022b3 to combat this issue. (I know it's not a DBISam problem, but thought maybe there might have been something we can do our end to "help" the problem go away). Thanks & Regards Adam. |
Tue, Apr 11 2006 3:29 AM | Permanent Link |
Dave M | "Adam H." <ahairsub4@rREMOVEMEspamSTOPPER.jvxp.com> wrote:
>First time I've come across this error. It's at a remote site running a >network, and I'm a little bit suspicious that it has to do with Nortons. >In short, does anyone have any workarounds to this problem with DBISam, or >if anything has been added since V 4.022b3 to combat this issue. If you mean Symantec NAV, I stopped using it. But it had options to disable directory scanning or to disable "real time scanning." Its actually easy to disable scanning. To bad it made the PC slowwwwww to shutdown. To bad it is almost impossible to completely remove. Even using the "removal tools", abandoned registry keys abound. Dave M |
Tue, Apr 11 2006 6:32 AM | Permanent Link |
"Adam H." | Hi Dave,
Thanks for your reply. Unfortuantly in this instance, I don't have the option to remove. This particular program is used by approximately 400 different companies, and the one that I had the issue with is a large corporation, with their standards - that don't take lightly to someone telling them to even disable their antivirus application to 'test'. However, in the end, I blamed NAV wrongly. They found the fault. The data location they were using had plenty of spare space, but they had a quota limit turned on, which was causing this particular error. After nearly 3 hours on the phone, searching NG archives and them assuring me they had plenty of disk space with no security issues or readonly problems, Nortons was the only other thing I could think of. (Them not willing to disable it didn't make things any easier either in the diagnostics effort Although, I must admit, I did cut a break - the IT guy I was communicating with, while sticking to company policy, was thankfully pleasant to deal with. (All the same, I guess if he wasn't, I wouldn't have lasted 3 hrs on the phone with him Thanks for replying all the same, and thank goodness the days over. <sigh of relief> Cheers Adam. |
Tue, Apr 11 2006 8:45 AM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Adam,
<< Looking back at previous posts, I see that a lot has been said about this topic, but I'm not sure if anyone has come to any resolutions (Besides deleting Nortons, which I'd love for them to do, but have stuff all chance of getting them to do it). I don't use Nortons myself, so I'm not really clued up as to what can and can't be done with it. >> The resolution is described here: http://www.elevatesoft.com/bulletin_14.htm -- Tim Young Elevate Software www.elevatesoft.com |
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