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Google Chrome Installation Error 7 |
Wed, Aug 22 2012 8:43 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | I know it's not often that I ask for help from everyone else, but I'm having
a Google Chrome browser install issue that I can't resolve, and I was wondering if anyone else has seen it. The basic issue is that I'm seeing an "Error 7" (I know, helpful, right ?) when trying to install the latest Google Chrome. I've uninstalled all other versions of Chrome, made sure that any Google directories are gone, all registry entries are gone, services gone, etc. But, no matter what I do, I can't get it to install without that error. So, I'm kind of dead in the water here for testing against Chrome until I can get it installed. I'm apparently not the only one that is getting this error, either, so it's definitely a flaw in the installer. It's just a matter of trying to find out what the flaw is, so I know how to correct it. Thanks, Tim Young Elevate Software www.elevatesoft.com |
Wed, Aug 22 2012 9:11 PM | Permanent Link |
Raul Team Elevate | Hi Tim,
Sorry never seen the error but i assume you've tried this : http://support.google.com/chrome/bin/answer.py?hl=en&answer=117807 and/or http://support.google.com/chrome/bin/answer.py?hl=en&answer=111996 Have you done any updates to your OS or MS dev environment - i know .net framework installers can cause issues with windows install engine so running a repair on .net framework 3.x and 4.x installers might help. I know Chrome does not use any of that. Finally - network/router issues? Do you have any other systems and are they seeing error 7 ? Raul |
Thu, Aug 23 2012 4:27 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Raul,
<< Sorry never seen the error but i assume you've tried this : http://support.google.com/chrome/bin/answer.py?hl=en&answer=117807 and/or http://support.google.com/chrome/bin/answer.py?hl=en&answer=111996 >> Yep. I finally found the "verbose" option for installing Chrome, and I'm getting this: System.ComponentModel.Win32Exception: The system cannot find the file specified at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo) at System.Diagnostics.Process.Start() at System.Diagnostics.Process.Start(ProcessStartInfo startInfo) at ClickOnceBootstrap.ClickOnceEntry.Main() So, better than "Error 7", but not by much. << Have you done any updates to your OS or MS dev environment - i know .net framework installers can cause issues with windows install engine so running a repair on .net framework 3.x and 4.x installers might help. I know Chrome does not use any of that. >> I'm going to try repairing .NET, because apparently the Chrome installer does use .NET. << Finally - network/router issues? Do you have any other systems and are they seeing error 7 ? >> Nope, other machines work fine. Thanks, Tim Young Elevate Software www.elevatesoft.com |
Thu, Aug 23 2012 5:42 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Raul, Everyone,
I finally got it to install by using the standalone installer for multiple user accounts. I was using the standalone installer for a single user account before (in addition to the ClickOnce installer), and for some reason it would not work. Thanks, Tim Young Elevate Software www.elevatesoft.com |
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