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Subscriptions

A 1-year, free subscription is automatically included with every product license purchase. The 1-year period is calculated using a 365-day rolling window. Subscriptions are available for each product, and each subscription includes minor releases, bug fix builds, and online product support within the subscription's 1-year window, as well as all major releases prior to the 1-year window of the subscription. Online product support is provided via our support forums. Please see the Technical Support page for more information on the available support options and links to each product's support forums.

30 days before a subscription expires, Elevate Software will send you an email notification to alert you to the fact that a new subscription will need to be purchased. An email notification will then again be sent 14 days before a subscription expires. After the subscription has expired, you will be required to purchase a new 1-year subscription in order to continue having access to any new minor releases and online product support.

Once a subscription has expired, you will continue to have access to any minor releases or builds created prior to the subscription expiration date. In addition, you will continue to have access to any new builds for the last minor release created prior to the subscription expiration date. You will also continue to have access to the online product support forums. However, you will only be able to read messages, and will no longer be able to post messagees.

Information If your current subscription has been expired for more than two years (which would be three years from the original date of purchase or your last subscription renewal) you will not be able to simply renew your subscription in order to access the latest version of the applicable product. You will be required to purchase a new license at an upgrade price equal to 50% of the list price.

If your current subscription has been expired for more than four years (which would be five years from the original date of purchase or your last subscription renewal) you will not be able to simply renew your subscription in order to access the latest version of the applicable product. You will be required to purchase a new license at full list price.

If you are a customer, you can view all of the information about your existing subscriptions by logging in using the Login link in the top right corner of this page, and then clicking on the Subscriptions link that will appear on he right after logging in.

How to Order

You may order any Elevate Software product online using the product links to the right. Ordering options are presented for each product, as well as options for upgrading existing purchases to newer product releases or different product types. Online ordering can only be used when paying with a credit card. The only exception to this is when ordering a special free promotional product, in which case the online ordering will not ask for a method of payment. You may also order products with via phone/Skype, or fax, and payment can be made with a credit card, purchase order, PayPal, or bank transfer. Elevate Software extends payment terms of 30 days to all new customers ordering with a purchase order.

After the purchase of any Elevate Software product(s), you will be sent an order acknowledgement containing information about your purchase along with instructions and links that will allow you to quickly and easily download any purchased products.

The distribution of all Elevate Software products is done via electronic download or on-demand email from this web site. If you are an existing customer, you can download your purchased products by logging in using the Login link in the top right corner of this page, and then clicking on the Downloads link at the top of this page.

By default, all order acknowledgements and related paperwork are sent to you via email. If you are an existing customer and need a printed invoice, you can print one for any order by logging in using the Login link in the top right corner of this page, and then clicking on the Purchase History link that will appear on the right after logging in.

Phone Orders Phone OrdersYou may order via phone Monday through Friday from 9:00am to 5:00pm EST by calling 1-716-694-1578 (Ext 1).
Fax Orders Fax OrdersYou may order via fax 24 hours a day, 7 days a week by faxing your order to 1-716-694-5209.
Purchase Orders Purchase OrdersYou may order via purchase order by faxing the purchase order to 1-716-694-5209, or by emailing the purchase order to sales@elevatesoft.com. If the purchase order is being sent as an email attachment, please make sure that you send a notification email to this email address before sending the actual purchase order email. This will allow us to make sure that your email is not blocked due to the attachment.
PayPal Orders and Bank Transfers PayPal and Bank Transfer OrdersYou may order via PayPal or bank transfer by emailing the the order, along with the relevant details, to sales@elevatesoft.com. Bank transfers are subject to a $15.00 fee to cover the costs of the transfer.

You may also order any Elevate Software product directly from one our worldwide distributors:


Argentina Argentina
MultiON Consulting S..A.. de C.V.Insurgentes Sur 1236
, DF 3200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Belgium Belgium
Barnsten BV Embarcadero Technology CentrePostbus 5010
Haarlem, GA 2000
Netherlands

Phone: 31 23 542 22 27
Fax: 31 84 755 52 60

Web Site: www.barnsten.com

Brazil Brazil
Katalogo Software913 Joaquim Floriano Street
Itaim Bibi, São Paulo
Brazil

Phone: 55 (11) 4191-6334
Fax: 55 (11) 3405-4510

Web Site: www.katalogo.com.br

Canada Canada
Edan Inc.11614 Ross
Pierrefonds, Quebec H8Y 1C7
Canada

Phone: 514 685 2105
Fax:

Web Site: www.solutionsintegra.com

Chile Chile
MultiON Consulting S..A.. de C.V.Insurgentes Sur 1236
, DF3200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Colombia Colombia
MultiON Consulting S..A.. de C.V.Insurgentes Sur 1236
, DF3200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Denmark Denmark
myBiss Business SystemsRødovrevej 313 1 Tv
Rødovre, 2610
Denmark

Phone: 45 20 88 36 02
Fax:

Web Site: www.mybiss.dk

Dominican Republic Dominican Republic
MultiON Consulting S..A.. de C.V.Insurgentes Sur 1236
, DF3200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Germany Germany
Compuwave GmbHGrünwalder Weg 13 a
Unterhaching, 82008
Germany

Phone: 49 0 89 2351 937 13
Fax: 49 0 89 1894 2553 9

Web Site: www.compuwave.com
Insight EMEAGutenbergstr. 1
Ismaning, 85737
Germany

Phone: 49 89 94580 273
Fax: 49 89 94580 902

Web Site: www.de.insight.com
SOS Software Service GmbHUnterer Talweg 40
Augsburg, 86179
Germany

Phone: 49 821 25782 -0
Fax: 49 821 25782 - 50

Web Site: www.sos-software.com
Urban IT-Consulting GmbHKuesterkampsweg 6
Scheessel, 27383
Germany

Phone: 49 4263-982 403
Fax: 49 4263-982 402

Web Site: www.entwicklershop.de

India India
AMD Infotech Private Limited1343 3rd Cross
KHB Colony
Magadi Main Road, Bangalore 560079
India

Phone: 91 80 23101151
Fax:

Web Site: www.amdinfotech.com

Japan Japan
Teppi Technology101 Royal Meguro Bldg.
1-4-6 ShimoMeguro
Tokyo, 1530064
Japan

Phone: 81-3-3491-1812
Fax: 81 3 5740 8501

Web Site: www.teppi.com

Luxemburg Luxemburg
Barnsten BV Embarcadero Technology CentrePostbus 5010
Haarlem, GA 2000
Netherlands

Phone: 31 23 542 22 27
Fax: 31 84 755 52 60

Web Site: www.barnsten.com

Mexico Mexico
MultiON Consulting S.A. de C.V.Insurgtentes Sur 1236
301 /cik /tkaciqyenecatk de /vakke
, DF 03200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Netherlands Netherlands
Barnsten B.V.-Embarcadero Technology CentrePostbus 5010
Haarlem, GA 2000
Netherlands

Phone: 31 23 542 22 27
Fax: 31 84 755 52 60

Web Site: www.barnsten.com

Peru Peru
MultiON Consulting S..A.. de C.V.Insurgentes Sur 1236
, DF3200
Mexico

Phone: 55 5559 4050
Fax:

Web Site: www.multion.com.mx

Poland Poland
TTS Company Sp z.o.o.Ul. Kryniczna 2
Warsaw, 03934
Poland

Phone: (22) 868-40-42
Fax:

Web Site: www.tts.com.pl

South Africa South Africa
Henjane (Pty) Ltd26 Adams Street
Parkrand
Boksburg, Gauteng 1459
South Africa

Phone: (27) 82 921-2621
Fax:

Web Site: henjane.co.za

South Korea South Korea
Inchalbase Co., Ltd.#103-1503 Park Tower
Yongsdong 5Ga
Yongsan-Gu, Seoul 140-762
South Korea

Phone: 8270 7015 8940
Fax: 822 548 1123

Web Site: www.inchalbase.com
Kries I&C Co. Ltd4F Hyunam Bldg
40-3 Seollung-Ro 86-Gill
Gangnam-go, Seoul 135-840
South Korea

Phone: 82-2-564-1006
Fax: 82-2-564-4576

Web Site: www.kreissoft.com
PronetSoft Co.SamWoo Bldg 6th Fl
BonChun 6 Dong
Kwanak-Gu, Seoul 851-33
South Korea

Phone: 82-2-874-3878
Fax: 82-2-874-8139

Web Site: www.softwarecatalog.co.kr

Turkey Turkey
BTGGuzeltepe Mahallesi Abidin
Daver Sokak No 26/A
Cankaya, Ankara 06690
Turkey

Phone: -
Fax:

Web Site: www.btgrubu.com

United Kingdom United Kingdom
ComponentSource30 Grayfriars Road
Reading, Berkshire RG1 1PE
United Kingdom

Phone: 44 118 958 1111
Fax: 44 118 958 9999

Web Site: www.componentsource.com
GreymatterPrigg Meadow
Ashburton, Devon TQ13 7DF
United Kingdom

Phone: 44 0 1364 654100
Fax: 44 0 1364 654200

Web Site: www.greymatter.co.uk
QBS Software7 Wharfside
Rosemont Road
Wembley, HA0 4QB
United Kingdom

Phone: +44 (0)8456 580580
Fax: +44 (0)20 8902 7600

Web Site: www.qbssoftware.com/publishers/Elevate_Software/products/_pubelevatesof

Royalty-Free Licensing Royalty-Free Licensing

Elevate Software licenses its database engine products for royalty-free use with your compiled and distributed applications. You are only required to buy a single license for each licensed copy of the development environment that you use to build your application along with the Elevate Software database engine product.

All applications created using Elevate Software web application development products can be distributed royalty-free. You are only required to buy a single license for each developer that is using the product to create and/or compile any web application.

Special Offers Special Offers

Elevate Software provides special discount offers for promotions and the following customers

• Educational and governmental institutions (10% discount)

• Non-profit organizations (15% discount, copy of tax certificate required)

Upgrades Upgrades

Elevate Software provides minor releases (x.01, x.02) and bug fix builds for any purchased product that has an active subscription.

Major upgrades (1.x, 2.x) are free if you have purchased a product within 90 days of the upgrade release date. If you have not purchased the product within this 90-day period, then you will be required to purchase the major upgrade using the special upgrade offer provided at the time. Major upgrades that are purchased for the prior version within the 90-day period are not eligible for a free upgrade to the new version once it becomes available.

For example, if you were to purchase the upgrade from a version 2 product to a version 3 product within the 90-day period before the release of version 4, you would not be eligible for a free upgrade to a version 4 product.
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