Elevate Software provides minor releases (x.01, x.02) and bug fix builds for any product that has an active support plan. Major upgrades (1.x, 2.x) are free if you have purchased a product within 90 days of the upgrade release date. If you have not purchased the product within this 90-day period, then you will be required to purchase the major upgrade using the special upgrade offer provided at the time. Major upgrades that are purchased for the prior version within the 90-day period are not eligible for a free upgrade to the new version once it becomes available. For example, if you were to purchase the upgrade from a version 2 product to a version 3 product within the 90-day period before the release of version 4, you would not be eligible for a free upgrade to a version 4 product.

For more information on the product support plans, please click on the Technical Support link at the top of the page.