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Messages 11 to 13 of 13 total |
Intermittent Shutdowns and C/S Current Version |
Fri, May 21 2010 2:45 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Norman,
<< Tim: Yes to 1). As to 2), I don't have a handler for that event; as an aside, I did a test and inserted code in that handler a (ShowMessage and Continue := True), waited past the connection timeout and it never trapped. >> If you don't have a handler for the OnRemoteReconnect event, then you should definitely receive an exception if the user cannot reconnect. << I have given them the 4.29 version and am waiting with bated breath. Of course, even if this does correct the problem (which I will gladly take) it DOESN'T answer the question of why the older build is working fine in my other installations. The only possible factor I can think of is that in this case the server is running on Windows 7 (don't have any other sites where that's the case). But it's easy to blame Windows. >> Nah, I doubt if the issue is environmental - they wouldn't be able to make a connection, period, if that were the case (firewall, A/V, etc.). -- Tim Young Elevate Software www.elevatesoft.com |
Sat, May 22 2010 10:47 AM | Permanent Link |
Norman Kleinberg | Tim:
---------------------------------------------------------------------------- "Tim Young [Elevate Software]" wrote: Norman, If you don't have a handler for the OnRemoteReconnect event, then you should definitely receive an exception if the user cannot reconnect. ----------------------------------------------------------------------------- Well, without a handler in testing here I did get an exception, but I just clicked through it and the app did reconnect subsequently. At their site the app just hangs. I will do some more investigation. I just LOVE mysteries (which usually turn out not to be mysteries at all but rather occurrences with perfectly reasonable explanations which, unfortunately, don't become apparent until AFTER-the-fact). Norman |
Tue, May 25 2010 5:24 PM | Permanent Link |
Tim Young [Elevate Software] Elevate Software, Inc. timyoung@elevatesoft.com | Norman,
<< Well, without a handler in testing here I did get an exception, but I just clicked through it and the app did reconnect subsequently. At their site the app just hangs. >> If they're seeing a hang, then I would make sure that there aren't any environmental factors interfering with the connections or reconnections, such as personal firewalls or Internet security products. At the very least, you should see an error message without any event handlers attached for reconnection. -- Tim Young Elevate Software www.elevatesoft.com |
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