Tim Young [Elevate Software] wrote:

> Bern,
>
> << Yes the version should be the same as for the logs I sent you. I
> have another log if that would help also. >>
>
> Sure, the more the merrier.

Do you happen to have any more information? We are getting ready to
loose this customer unless we can figure out what is going on.

Bern
--

Bern

I know you have triggers and a customized DBISAM server but do you try
downgrade to prior versions ?
I have been using 4.22 b4 with 80 users and *NO* problem I have encountered.
Environment:
Windows 2003 Server, sites with 30 remote users accessing data via Terminal
Server, etc

I am NOT saying the problem is DBISAM but you can isolate things.

Eduardo

Bern,

<< Do you happen to have any more information? We are getting ready to loose
this customer unless we can figure out what is going on. >>

No, nothing yet.   It's very difficult to piece anything concrete together.

--
Tim Young
Elevate Software
www.elevatesoft.com

Bern,

> Do you happen to have any more information? We are getting ready to
> loose this customer unless we can figure out what is going on.
>


This smells like a serialisation failure to me - most likely due to SMP.
I would probably slap a SetThreadAffinityMask on everything as a
diagnostic measure (it might possibly even be a fix, with luck).

Eryk

Tim Young [Elevate Software] wrote:

> Bern,
>
> << Do you happen to have any more information? We are getting ready
> to loose this customer unless we can figure out what is going on. >>
>
> No, nothing yet.   It's very difficult to piece anything concrete
> together.


I just emailed you more server logs from different sites the email
subject is "More Server Logs with AVs"  and it was sent to
timyoung@elevatesoft.com.

This has been escalated to the President of our company, so we really
need to find an answer to this.

Bern
--

Bern,

<< I just emailed you more server logs from different sites the email
subject is "More Server Logs with AVs"  and it was sent to
timyoung@elevatesoft.com. >>

Thanks for the logs.   I'll call you to discuss this further - I've looked
at the logs and you've got something trying to reconnect to the database
server every minute for days on end, even after it continuously receives a
"reconnect rejected" error each time because the database server was
restarted while it was in use.  I'll probably need to see the entire source
code to your client application to see what is going on because what you've
showed me so far doesn't cover this situation.

--
Tim Young
Elevate Software
www.elevatesoft.com