"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote in message
news:54CCAC35-720B-
> Thanks, I will look into this further.  I haven't heard anything from our
> lawyer yet regarding this issue, but hopefully we will hear something
> shortly.

If a grass-roots effort is needed, I have several hundred AOL users. All I
need is wording and an address, and I can mention it in my newsletter.
--
Chris

Chris,

<< If a grass-roots effort is needed, I have several hundred AOL users. All
I need is wording and an address, and I can mention it in my newsletter. >>

Thanks.  Hopefully they will respond and that won't be necessary.

--
Tim Young
Elevate Software
www.elevatesoft.com

Tim,

> Thanks, I will look into this further.

No troubles.

Had another one this morning.  I believe he said he was using the Computer
Associates Anti-Spyware product, but I'm not 100% sure on this one.  The big
problem with this one is that it deleted a populated blob file.  Got lucky
that he had run the optimization just yesterday and still had the backup
file available.

Not expecting you to take any action, but I thought you might like to know
about it.

--

---------------------------------------
 Terry Swiers
 Millennium Software, LLC
 http://www.1000years.com
 http://www.atrex.com

 Atrex Inventory Control/POS -
    Big business features without spending big business bucks!

Atrex Electronic Support Options:
 Atrex Knowledgebase: http://www.atrex.com/atrexkb.asp
 Email: mailto:support@atrex.com
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 Fax: 1-925-829-1851
 Phone: 1-925-828-5892 (M-F, 9a-5p Pacific)
 ---------------------------------------

Terry,

<< Had another one this morning.  I believe he said he was using the
Computer Associates Anti-Spyware product, but I'm not 100% sure on this one.
The big problem with this one is that it deleted a populated blob file.  Got
lucky that he had run the optimization just yesterday and still had the
backup file available. >>

Hmm, that's a new wrinkle and it sounds even worse than before.  I'll add it
to the growing list of evidence.

Thanks,

--
Tim Young
Elevate Software
www.elevatesoft.com

"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote in message
news:0166B353-885C-
> Hmm, that's a new wrinkle and it sounds even worse than before.  I'll add
> it to the growing list of evidence.
FWIW, CA AntiSpyware IS the product distributed by AOL. It's also given away
free to TimeWarner cable (RoadRunner) customers.
It was causing trouble for Armadillo-wrapped programs about a year ago, and
the Armadillo folks (Digital River) finally got someone to talk to at CA. It
was another month or two (after the CA fix) before the fix trickled down to
AOL users.

Some possible contacts for CA:
support@siliconrealms.com  ask for Denis, and reference the "error Unpacking
Program Lp5" thread (in the private forum area - sorry). Yours is a
different problem, of course, but whatever contacts helped them with this
error, may be able to help you.

The PassMark folks seem to have been in contact with CA, also over the
Armadillo issue:
http://www.passmark.com/forum/showthread.php?t=549

Chris,

<< FWIW, CA AntiSpyware IS the product distributed by AOL. It's also given
away free to TimeWarner cable (RoadRunner) customers.  It was causing
trouble for Armadillo-wrapped programs about a year ago, and the Armadillo
folks (Digital River) finally got someone to talk to at CA. It  was another
month or two (after the CA fix) before the fix trickled down to AOL users.
>>

Beautiful - thank you very much for all of that information, including the
contact.  I will followup with them on Monday.

--
Tim Young
Elevate Software
www.elevatesoft.com

ZoneAlarm is also part of the problem.  

Customer Quote:

"I’ve messed up my database.   I ran the DB Utility to repair the db.  The utility simply says the MyTable.BLB file does not exist and then finishes.

How I got in this mess…

ZoneAlarm Internet Security detected a Trojan in the file. Silly me…I told it to delete the file on system reboot.  Silly it…. It did."

Dave,

<< ZoneAlarm is also part of the problem. >>

Thanks for the info.

--
Tim Young
Elevate Software
www.elevatesoft.com

Just a reminder, Tim, I speak with the top execs of most of these companies weekly...
Let me know if I can help.
Herb (Kraft)

"Tim Young [Elevate Software]" <timyoung@elevatesoft.com> wrote:

Dave,

<< ZoneAlarm is also part of the problem. >>

Thanks for the info.

--
Tim Young
Elevate Software
www.elevatesoft.com

Herb,

<< Just a reminder, Tim, I speak with the top execs of most of these
companies weekly... Let me know if I can help. >>

I sure will.  I've put this issue on hold until the EDB .NET data provider
is done.  This type of thing takes huge amounts of time to track down and
coordinate, and I really don't have much time at the moment.

--
Tim Young
Elevate Software
www.elevatesoft.com