Elevate Software Blog - Server Hard Drive Failure

Server Hard Drive Failure

Posted by Tim Young on Wed, Sep 1 2010

Unfortunately, we experienced a fatal hard drive failure on one of our server drives this afternoon. The drive that failed contains some our web site images and other miscellaneous pieces, so please bear with us as we resolve this issue over the next couple of weeks.

Some of the site data was lost also, but only since last night for most data, and since Saturday evening for the support forum messages. We do a full backup, including the very large tables for the support forum messages, on Saturday evenings. If you have posted a message since around 11:30pm Saturday evening (EST -5:00 GMT) and did not receive a response yet, please re-post the message. If you registered as a new user on the web site since 11:30PM last night (August 31st), then please re-register with the same information.

My apologies for any inconveniences this may cause you. Hopefully we will have everything back to normal shortly.

Tags: Web Site, Server Hard Drive Failure

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