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Thread Paying for Bug Fixes Now?
Wed, Mar 26 2008 2:08 PMPermanent Link

"William Sigmund"
I cannot continue to read this thread and not jump in here. I think I
was one of the early customers for DBISAM (#22 I think) and throughout
the past nearly ten years I, like so many others, have found Tim
Young's support exceptional: not just the technical help, but the
manner in which it is expressed. All of us who are active here or
merely lurk (as I do) know this.

I just cannot understand why anyone would protest at the new support
arrangements. If DBISAM or ElevateDB is being used in a commercial
project, then 30-50 (DBISAM) or 50-80 (ElevateDB) *per year* (in UK
terms) is nothing compared to the total costs for supporting one
commercial application. This is no more than 3 hours of software
developer time.

If we can give Tim a regular, sustainable income stream, that is good
for all of us.

William
Wed, Mar 26 2008 2:40 PMPermanent Link

"Jose Eduardo Helminsky"
William

I am 100% with you.

Eduardo

Wed, Mar 26 2008 4:30 PMPermanent Link

"Fons Neelen"
Hi Roy,

> I am also a hobbyist in as much as my money making job is recruitment but
> I am a software developer as well, as a hobby

In that case I am a software developer as well Wink   Hmmm, guess not, cause
I do not get even a single dollar (euro) from my software  Frown     Well,
maybe that will change someday - allways look on the bright side of life!!

> My other hobby is reading sf.

Reading ain't my thing. Movies, love them, and my favourite genre is SF.

BTW, I earn my money in the world of accounting. And writing software is
just a way of relaxing for me... You're not the only "awkward sod" as you
put it, I might fall in that category myself also  Wink

Best regards,
Fons
Wed, Mar 26 2008 4:52 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Fons,

<< BTW, I earn my money in the world of accounting. >>

Ahh, accountants - the only people in this world more uptight than
programmers. Smiley

(My Dad was an accountant (cost accountant, to be exact), now retired).

--
Tim Young
Elevate Software
www.elevatesoft.com

Wed, Mar 26 2008 7:03 PMPermanent Link

Tony Bryer
In article <105E4A99-671B-427F-9E78-D78CCED3D221@news.elevatesoft.com>,
Tim Young [Elevate Software] wrote:
> Ahh, accountants - the only people in this world more uptight
> than programmers. Smiley

No, you're thinking of actuaries, the people who decided against
accountancy because it's too exciting!

The joke told against people in my line is:

Look in the Yellow Pages: Boring - see Civil Engineers Smiley

--
Tony Bryer   SDA UK   'Software to build on'   www.sda.co.uk
Thu, Mar 27 2008 2:42 PMPermanent Link

Tim Young [Elevate Software]

Elevate Software, Inc.

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Email timyoung@elevatesoft.com

Tony,

<< No, you're thinking of actuaries, the people who decided against
accountancy because it's too exciting! >>

I've always wondered if they update their own probable year of death
constantly. Smiley

<< The joke told against people in my line is:

Look in the Yellow Pages: Boring - see Civil Engineers Smiley>>

SmileyOur friends' eyes glaze over every time I try to tell them what I do.
I'm thinking I might start telling people that I'm a CIA agent instead.

--
Tim Young
Elevate Software
www.elevatesoft.com

Fri, Mar 28 2008 3:21 AMPermanent Link

"Bobby Gallagher"
Hi All

I have been watching this thread over the last week or so and decided to
stay quite when I could see that it was coming to an end and would hopefully
be sorted out by private email - I do think that it probably got as hot as
it did unintentionally and I hope that Mark and Tim have "kissed and made
up".  I for one really appreciate the great support from Tim that I have
received over the years.

What prompted me to send this reply was an email I received from Element5
this morning confirming the following
Your "Registry Mechanic - Subscription Renewal" license has been
successfully renewed by element 5 using the payment information provided at
signup. element 5 processes orders and collects payments on behalf of PC
Tools Limited.

They then went on to say that my credit card had been debited for $24 -
almost 50% of the original purchase price. The only communications I have
had with PCTools (Owners of Registry Mechanic) since the original purchase
of the latest version 1 year ago is this one

This has to take the biscuit for aggressive marketing - needless to say - I
will be demanding a refund because I certainly did not authorise this high
handed approach.

It really make's Tim's approach look like a give away Smile

Regards

Bobby

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